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Hilton Petaling Jaya Hotel, Kuala Lumpur

Hilton Petaling Jaya Hotel, Kuala Lumpur
Rating:

Number of rooms: 553

Location: Petaling Jaya / Shah Alam

Address: No 2 Jalan Barat Petaling Jaya , Kuala Lumpur, Malaysia

Customer Reviews

Hilton Petaling Jaya Guest Rating: 3

joseph C.

Malaysia

Solo Traveler

Date of Stay: 13 Jun 2009

 Value for Money: 2/10
 Location: 6/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 2/10

- the brand and NOTHING ELSE!!

-poorly maintained - noisy esp from the nightclub which reverberates throughout the hotel - dirty carpets, windows - food mediocre

This hotel seems good from its lobby and communal areas as well as what you would hope Hiltons are supposed to be - however -this hotel is not maintained esp in the bedroom areas. I was bitterly disappointed - and was not able to sleep for the first 2 nights because of the noisy nightclub. Even after moving, I was not happy - as the replacement rom was shabby and poorly maintained. Definitely woud NOT recommend to anyone!

PJ Hilton - A pleasure Spot Guest Rating: 9.7

edward W.

Australia

Couple

Date of Stay: 13 Apr 2009

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Service exceptional. Staff extremely friendly and very helpful.

None

The attention given to emailed questions prior to arrival, the service cordially given throughout the entire 10 days of our stay and the assistance and advice provided by staff on the subjects of tours, points of interest, shopping etc etc was such that we have nothing but praise for the people concerned. The quality of the accommodation and its cleanliness could not be faulted. The cuisine was unfortunately too good as our increased waistlines will evidence. All-in-all a wonderful experience that we would have no hesitation in recommending to even the most discerning traveller

Travel tip : Taxies are generally good if somewhat small for larger than average Westerners. Rail travel on the "suburban" lines is quick, cheap, comfortable and clean and links with most places you would wish to go.

Hilton Petaling Jaya Hotel Guest Rating: 8.7

charles F.

United States

Solo Traveler

Date of Stay: 10 Apr 2009

 Value for Money: 10/10
 Location: 6/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Excellent value for the price, great service, clean comfortable room and great food. Can't go wrong here.

They should have internet terminals, they have wireless but no terminals.

Excellent value for the price, great service, clean comfortable room and great food. Can't go wrong here. They have an excellent fitness center which is very clean, the whole experience was excellent. Buffet breakfast is a great value for the money.

PJ Hilton, Malaysia - as expected Guest Rating: 6.7

mark G.

United States

Business Traveler

Date of Stay: 16 Mar 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 4/10
 Food/Dining: 8/10

Breakfast Clark and Hatch Fitness Center Location Got Free Internet (not sure if I was supposed to or not)

It's old Carpet was dirty Bathroom dated No LCD

This is the 5th time I have stayed at the PJ Hilton as I go there often to visit customers. My home base is in Thailand so it doesn't take long to get there. My usual routine is to get up and work out at 05:30 then have breakfast around 07:00. The food is good the service is excellent and it cost me about 55 Ringgit. Depending on which room you get, you may get that refreshed feeling or sometimes the feeling like things are a bit dirty and old (I've had both experiences at the PJ Hilton). Access to the fitness center was icluded with my reservation and the fitness center is well equipped and has what you need. Never been to the pool though there is one there. I wouldn't take my family to the PJ for a vacation but it's quite adequate for business trips. Not much else to say, good luck and rest well.

Shopping Tip : There is a supermarket in the mall across the street, very convenient for snacks, water, and fruit

A Grandpa hotel in Malaysia Guest Rating: 6.3

ru T.

Business Traveler

Date of Stay: 12 Feb 2009

 Value for Money: 4/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

very convenient to get money changer, food, drink and just a small supermarket facing to it.

Very very old fashion. carpet,room interior every thing.

Unless it is very near by the customer I need talk, I don't like to live at this hotel and its price is even higher without reason. It is said that the most oldest and even the first 5 star luxury hotel in Petaling Jaya.

Great & comfortable stopover Guest Rating: 8

bill W.

Australia

Couple

Date of Stay: 04 Feb 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Location good for hawker style and reasonable restaurant food. Rooms clean and generous sized. Staff helpful and professional

Room air conditioning is too cold even on lowest fan with highest temperature setting.

Professional and friendly staff from front desk to room carers. Rooms are generous sized,clean and comfortable. Location is within comfortable walking distance to nice eating places. Nice and soothing decor in all the public areas makes for very comfortable meeting points. Checking in was a breeze and there was no problems extending on check out time.

Typical Hilton Standard Guest Rating: 9.3

bill W.

Australia

Couple

Date of Stay: 03 Feb 2009

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Great location Friendly & Professional staff Clean rooms with excellent amenities Close to food and transport Excellent value

None

Great hotel with friendly and attentive staff Rooms were clean and amenities great Excellent 'good value for money' restaurants/cafes are just outside the front door. Walking distance to transport

good I think Guest Rating: 10

eiichiro M.

Japan

Business Traveler

Date of Stay: 16 Dec 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Good.

None

good hotel I think.

Serves its Purpose Guest Rating: 7.7

richard C.

Australia

Business Traveler

Date of Stay: 13 Nov 2008

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

Excellent air conditioning system for a tropical country.\nClean room.

A little dated.\nRenovation is due.\nPlasma TV

I had to be in PJ and henced booked the PJ Hilton for convenience and assurance of the Hilton's brand. I am pleased with the efficient air conditioning system, clean room, good bed and multi stations TV (read old TV). Hallway and room is little dated but nevertheless happy to stay there again.

PJ Hilton - Good Choice Guest Rating: 8.7

raymond P.

Malaysia

Couple

Date of Stay: 21 Sep 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

- location - good service & professional staff

- expensive mini-bar

Location is good ---- supermarket across the road, choice of restaurants nearby and train station within walking distance. Hotel staff are very professional and friendly. Recommended for business stay or weekend get-away.

Restaurant Tip : Choice of restaurants nearby

PJ Hilton Guest Rating: 8.3

andy T.

Singapore

Business Traveler

Date of Stay: 02 Sep 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Proximity to industrial area, good for business traveler, located near to food and shopping outlet, convenient

Internet is quite expensive, TV program too limited.

As I have a Hilton gold crd I got upgraded to the executive floor and get to enjoy the lounge facility. It provides good variety of choice for dinner and breakfast and it is cosy. They will provide season parking pass so need not get endoesement every time getting out and in to the hotel.

Petaling Hyatt Guest Rating: 8

ngok W.

Hong Kong

Couple

Date of Stay: 25 Mar 2008

 Value for Money: 10/10
 Location: 6/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10
Friendly service

Surprising stay in PJ Hilton Guest Rating: 8

ulrich K.

New Zealand

Family with older children

Date of Stay: 25 Jan 2008

 Value for Money: 10/10
 Location: 2/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 10/10
We thoroughly enjoyed staying here, although there was a lack of information on the area, or on any part of Kuala Lumpur at all.

Sightseeing/Attractions Tip : Ask the people at the hotel who organise the taxis - also ask for bookings and for approximate costs, saves a lot.

Excellent hotel and good value for money. Guest Rating: 8.3

chris K.

Denmark

Family with older children

Date of Stay: 25 Dec 2007

 Value for Money: 10/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 10/10
Excellent hotel and good service. Value for money. Have stayed at this hotel 7 times.

Comfortable hotel Guest Rating: 6.3

elaine C.

Malaysia

Couple

Date of Stay: 22 Sep 2007

 Value for Money: 6/10
 Location: 4/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
None

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