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Very good 7.1
Based on 3219 reviews

Agoda Verified Reviews

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Very good



based on 3219 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 7.6
  • Location 7.3
  • Room Comfort/Standard 7.2
  • Staff Performance 7.0
  • Value for Money 7.3
  • Food/Dining 6.8

2 Sumihiro I.
Japan
June 09, 2016
How safe hotel it is!
I stayed at 11th floor. Around 11 pm, suddenly I hear someone shouting. A guest yielded to another guest at 9th floor, maybe it was fighting. Anyway it was so noisy. Many peoples were watching them yielding each other but no hotel security was there. Then, I made calls to hotel desk and some other contact described on the phone in my room. But no one answered to my call. All I could do is waiting until the fighting peoples would stop bothering other guests. Terribly it took more than one hour? Now I am wondering where all of the hotel staffs were while they were bothering us and if the hotel is really safe???

8.8 Chiang C.
Malaysia
June 07, 2016
Satisfy but minor to improve...
Overall are satisfied, especially my kids are enjoying the swimming and breakfast for 2 days holidays! However, there are some parts need to improve: - Toilet bowl was not really clean and got stain after clean - A lobby staff told that can't provide 2nd access card due to many customers in 1st day. However, next day morning another staff able provided it to us. Seems double standard and it is ridiculous for 5 stars hotel unable provide another access card!

8 Chong L.
Malaysia
June 07, 2016
Good for family with a big swimming pool plus chil
Very good for family

8 Mohamad N.
Malaysia
June 07, 2016
Upgraded 5 star hotel
Large rooms and huge swimming pools & children activities.

8 Joe L.
Malaysia
June 07, 2016
Spacious room, clean and tidy
The room in clean and tidy with ample of space. Air conditioning was good. The staff was friendly.

6.8 Sabrina K.
Malaysia
June 07, 2016
Clean and spacious room
The room is clean and spacious. Recommended for the stay as it is near to the mall too.

7.2 james A.
Malaysia
June 06, 2016
Satisfactory and needs to improve.
The hotel is not wheelchair friendly as to enter into the room there is a curb to maneuver over. The rooms are large but unfortunately not well mantained as there was a missing safe and another safe with the motherboard exposed or was locked. The tv remote cover was also missing and some of the lightings were faulty. The air condition temperature also could not be controlled. The rooms also had no hand or floor towels and the blanket was torn. At the restaurant, a plate was either not clean at all or not properly washed as there was a piece of food stuck on the bottom of the plate) and the chef Mazuki at the frying eggs station was passing rude remarks when a member of mine was waiting to order her omelette heard him mumbling that "don't order just stand there only" when in fact he should be asking what she wanted.The only good thing was the reception staff especially the lady duty manager who was able to get me connecting rooms instead of adjoining rooms. Overall the location of hotel is satisfactory.

7.6 Mohamed N.
Maldives
June 05, 2016
our stay was good in Holiday Villa Hotel & Suites
Reception staff should be more customer friendly and also restaurant staffs are trying to ignore when we were trying to call them. but there was a supervisor who is very customer oriented.

6.4 ADRIAN T.
Malaysia
June 05, 2016
Good
Big swimming pool Spacious room Free room upgrade due to fully booked

6.4 ADRIAN T.
Malaysia
June 05, 2016
No Bad
Spacious room Dinner served slow some lightning not funtioning