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Very good 7.1
Based on 3255 reviews

Recent customer comments

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Very good



based on 3255 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 7.6
  • Location 7.3
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.3
  • Food/Dining 6.8

Chen A.
Australia
July 18, 2016
Lack of Attention to Detail and No Noise Control
Had requested days priors to check in for a non-smoking twin bed room. On check in was told that the twin rooms are not available which shows no prior planning. Seems waste of time placing any requests! Also given a room on 9th floor but at different times of day and night the noise of dragging furniture above our room could be heard and disrupted our sleep. Erina at reception was most hepful in allocating us a twin bed room on the 18th floor. Unfortunately this time the noise came from next door of loud talking, yelling and banging doors went on all night and only stopped at 5 in the morning! Room cleanliness and maintenace is poor as the doors of cupboards on 9th floor could not be opened easily and the room smelt of smoke (non-smoking room) and the safe on the 18th floor could not be used despite the staff coming to check it. Commented that he would organise another safe but it never came and we were there for 4 nights. Breakfast quality and choice were poor and the taste of the food very ordinary. If not for the location I would rate this hotel very poorly!

Paul O.
Malaysia
July 17, 2016
Accomodation
Room were spacious. Scenery was great.

Mei C.
Malaysia
July 16, 2016
Location
Good services provided

Mei C.
Malaysia
July 16, 2016
Location
Value for Money

Mei C.
Malaysia
July 16, 2016
good location and value for money
Good

Nik A.
Malaysia
July 16, 2016
Good short break.
Was there on 9th & 10 July. A bit aging cabinets but partial refurbished room, so consider okay. Only need to improve on laminated floor cleanliness. Quite dusty if we walk without slippers. Foods & environment was good except feel annoyed & disturbance with couples (especially the wife) that talked very loud to his son although the son consider still behave. My hubby decided to change our table when I went to take for 2nd meals. 😂 Feel bad but sometimes have to give some good lessons to this kind of peoples.

Chin S.
Malaysia
July 15, 2016
Nice Stay
Great location in Subang area. the room is big and staff service is good.

Saiful A.
Malaysia
July 12, 2016
Complaint : Air cond not cold and dun have hot water to shower
Room GT017 and GT022 air cond is not cold , hair dryer is not function well for both room, heater is not function for both room also cos shower dun have hot water. Already call many time inform front desk but seem no action was taken, so this 2 days we are stay in a room without hot shower ,air cond not enough cold and made all the children not happy at the same time spoil the whole holiday. Is the any compensation for us? Please look into it and looking forward to heard from you all soon. Thanks

Phooi T.
Malaysia
July 11, 2016
Room is big
Room is very big, enough for my family. Very disappointed with the old furniture. When I pull the curtain, The ceiling from window rail paint drop. There is no face towel supply and so as bath mat. TV program is not friendly for kids. Room air cond is freezing even set at warmest.

Hamdan A.
Malaysia
July 11, 2016
Thanks
Nice hotel