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Verified traveler reviews

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Very good

based on 5921 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.8
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PHECK P. from Singapore
Stayed one night in February 2015
Happy Holiday
Hotel is located near shopping centre. The hotel staff over there are very friendly.
Reviewed March 08, 2015

XAVIER N. from Malaysia
Families with young children
Stayed 3 nights in March 2015
Value for money
For those who travel to the hotel with car, please be aware that this hotel has no parking. It shares parking with Plaza Low Yat which a building beside. However, this is very inconvenient travelling from hotel to your car. Especially when you have luggage and babies! If you are lone ranger...great hotel.
Reviewed March 08, 2015

ANDRE B. from France
Business travelers
Stayed 3 nights in March 2015
convenient location good value for money
location, accessible from monorail, friendly staff
Reviewed March 08, 2015

Kevin K. from Indonesia
Business travelers
Stayed 2 nights in March 2015
Good location
Location, quick check-in & closed to rest & malls
Reviewed March 07, 2015

Hwee C. from Singapore
Business travelers
Stayed 2 nights in March 2015
Central and convenient
Central, convenient and value-for-money
Comfortable and pleasant.
Reviewed March 06, 2015

LING W. from Malaysia
Business travelers
Stayed 3 nights in November 2014
Great location
Location, cleanliness, friendly staff
Reviewed March 05, 2015

soon Y. from Malaysia
Families with young children
Stayed 4 nights in July 2014
Best Location, Local Foods , shopping malls
Best Location as is surrounded by shopping & IT malls, monorail is just 8 mins walk and Famous local foods at Jalan alor is just 5 mins walk.
This is my 3rd time staying at this hotel and the staff are friendly and helpful. Rooms are clean and completed with necessary toiletries .
Reviewed March 04, 2015

TAN H. from Malaysia
Stayed one night in April 2014
nice and clean
The stay in this hotel was outstanding, service was great, staff very friendly.
Check-in went quickly. Room atmosphere was very good, quiet and relaxing. Breakfast selection was very good.
Reviewed March 04, 2015

Anis N. from Malaysia
Stayed 2 nights in February 2015
Superb hospitality & Awesome food
Attentive Staff, Succulent Food, Strategic location
It was a very pleasant stay and I really love the warm hospitality given by the hotel. The hotel staff are very friendly, attentive and helpful. I've been to 5 star hotel and I can assure you that the service are superb and sometimes much better than 5 stars hotel. From guards, to bell boy, the receptionist even the housekeeping was very polite and helpful. Not to mentioned the food was awesome and reasonably cheap! (minus the alcohol of course) The only downside is, the parking is not located at the hotel itself and you need to park further at Sg. Wang Plaza. A bit troublesome if you're in group. Overall it was a very pleasant stay, looking forward for upcoming stay with them. Thumbs up for the excellent customer service and accommodation experience.
Reviewed March 04, 2015

Raimah M. from Brunei Darussalam
Families with older children
Stayed 2 nights in February 2015
strategic location & enjoy staying at Capitol Hote
comfortable, affordable, secure
Reviewed March 03, 2015