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Hotel Imperial, Kuala Lumpur

formerly : Sheraton Imperial Hotel
Hotel Imperial, Kuala Lumpur
Rating:

Number of rooms: 398

Location: Golden Triangle

Address: Jalan Sultan Ismail, Kuala Lumpur, Malaysia

Customer Reviews

Hotel Imperial Guest Rating: 9.7

scott E.

Canada

Business Traveler

Date of Stay: 29 Oct 2008

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

very nice, comfortable room

none

This is a very good room for the price. High end finishes, comfortable, large bathroom, welcoming and helpful staff, great food at the breakfast buffet. The location is okay, there are a few restaurants and it's only 3 minutes walk to the MRT station so you can get anywhere quickly. Good for both families and business travellers.

Great stay at Sheraton Imperial Hotel Guest Rating: 10

chang J.

South Korea

Family with older children

Date of Stay: 23 Oct 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

The service and the hotel room was great. Also, the food was fantastic.

The cleaning service needed improvement.

The most I liked about Sheraton Imperial Hotel was the great service. The staff were always willing to help and they greeted us warmly. Also, I liked the food there. It was very delicious and it was in high quality. It was fresh, appetising and great. I really enjoyed the stay at Sheraton Imperial Hotel and am fully satisfied.

Sightseeing/Attractions Tip : twin tower

Amazing Hotel Guest Rating: 10

kabelo M.

South Africa

Couple

Date of Stay: 21 Oct 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

5* hotel for sure. Book the Executive Room will not be disapointed.

None

This hotel is incredible. Trully felt the 5* fell staying here. Ask for the rooms where you can see the Petronas towers. I was incredibly impressed with the quality of this hotel. Another great benefit is that it is right next door to the sky train (for trips into town) and also the fact that on your left when you come out, you will come across Heritage Row which has a row of great restaurants. Would highly recommend this hotel.

Restaurant Tip : Go to the Bijan restaurant for wonderful authentic Malay food.

Trip to the MotoGP in KL. Guest Rating: 8.7

stig E.

Norway

Other

Date of Stay: 19 Oct 2008

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Very nice hotel. Large rooms.

None

Very nice hotel. Large and comfortable rooms. Value for money. Close to entertainment like the Beach club and Hard Rock Cafe.

Nightlife Tip : Close to Beach Club and HardRock Cafe.

1 night stay at Imperial Hotel - KL Guest Rating: 8.7

stig E.

Norway

Other

Date of Stay: 19 Oct 2008

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

Large and nice rooms. Large flatscreen TV with HDMI connection for laptop. DVD player. Nice large bathroom with all facillities, both bathtub and a seperate shower.

Slow check in, but still acceptable. We had to pay for parking even when we stayed at the hotel.

I would reccomend this hotel to everybody. Normally I stay at the Concorde Hotel down 400 mtrs. down the road from Imperial, but after this stay I will for sure stay here again. The best part is the nice and large rooms, comfortable bed and large spacious bathrooms, with seperate tub and shower. Additional they have a seperate wardrobe room too, where you can put clothes and shoes. We were riding bikes and was very wet on arrival, but the laundry department did an excellent service making sure everything was clean and dry next morning for our departure. All in all, I recommend this hotel for everybody.

Nightlife Tip : Next door to the hotel is Imperial Street which has a lot of small pubs and restaurant. 400 mtrs. down the road you can find Hardrock Cafe. 150 mtrs. from this one, a fun nightspot called Beach Club, is located.

Wonderful stay Guest Rating: 9.3

emil D.

Sweden

Couple

Date of Stay: 04 Sep 2008

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Great service and room amendities. Good location with easy walking distance to restaurants.

Intarnet usage was not included in our stay and very expensive to use at the hotel.

We stayed at the Imperial Hotel for our two last says in Malaysia and we sure got the opportunity to have a great rest after a lot of trevalling. The hotel is situated centrally, though it is very quiet and holds most of the services you need. Special tumb up for the five star staff who made our stay into something extra special.

KL Delight Guest Rating: 8.7

muhammad H.

Singapore

Family with young children

Date of Stay: 25 Aug 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

We liked everything about this hotel. Very attentive staff, comfortable and well provided rooms and amenities. Excellent location - very near to the monorail station to bring you to Bukit Bintang.

The hotel could have at least given guests complimentary parking instead of charging a flat fee for it which is not reflected in the booking.

The hotel exceeded our expectations. Our stay was very enjoyable and it was definitely worth the money. Very private and comfortable. Location was excellent and the pubs and clubs nearby provided much vibrancy to the night life. Will surely consider the hotel again for our future visits to KL.

Nightlife Tip : if nightlife is what you are looking for, it's just a stone's throw away.

Executive Room Guest Rating: 6.7

alfredo J.

Philippines

Couple

Date of Stay: 17 Aug 2008

 Value for Money: 4/10
 Location: 8/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

comfortable & neat, many pillows to choose from, fast internet connection

Ask deposit for incidentals...if you don't have a credit card they will ask for MYR1000 for deposit. Very small toothpaste.

Comfortable stay. My girlfriend love to sleep and there are set of pillows to choose from. T&B was great, bathtub was separate from the shower.



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