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Excellent 8.1
Based on 4722 reviews

Agoda Verified Reviews

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based on 4722 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

10 Kerrie N.
October 09, 2013
Its my home away from home
Great hotel enjoy coming here regularly Know my way around KL now. Nice foyer area to see business guests with great bar. Lovely swimming pool. Can't beat the breakfast buffet. Staff are all happy and helpful and the location just perfect.

7.3 Mohd H.
October 08, 2013
comfortable room
room, bathroom and beds

7.3 KokChet N.
October 07, 2013
Islamic Hotel
First Step inside the Hotel you will feel the gorgeous of Arab as well as the hotel name ISTANA = castle Lobby was gorgeous but compare to the bedroom is like normal 3 star standard

8.7 YING K.
October 07, 2013
Pleasant, except TV not many channels
Quite old with old TV in room, but good location
Ok only. Will not stay here again as there are few other choices in the area. TV is rather old with no good tv channels to watch. But room is quite huge.

6 Frederic A.
October 07, 2013
Nice and comfortablweekend gateway in Kuala Lumpur

October 07, 2013
Huge Room, Great Hospitality, Old Bed
Huge Room

8 Junaidi A.
October 07, 2013
Good as usual
Good Location, comfortable bed, big bathroom
Stayed here many times before. Value for money. Nice comfortable bed and large bathroom. Just add more TV channel please e.g., golf channel, HBO, ESPN, etc.

6 Guido W.
October 06, 2013
Aged hotel that needs a dusting.
Room size, room size, location is alright
Experience was average. Crowded with tourist groups, aged facilities and furniture. No wifi in the room and no cable adapters. Very slow room service.

7.7 Jayakody A.
Sri Lanka
October 04, 2013
Very free time
Area for shopping/ Spa / Night life
It is very enjoyable. Feel good nightlife. Good for shopping.

9.3 TUAN Y.
October 02, 2013
Excellent Service - Friendly Staffs -
Friendly Staff + Large Bathroom + Entertaining Live Band
Very good and very cool place to stay for those who are willing to stay nearby Bukit Bintang/ KLCC but the hotel should upgrade their wifi facility.