arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.1
Based on 4767 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4767 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Frank H.
Australia
October 23, 2013
Well located Hotel
Club Room, Breakfast and friendly staff
We have a fantastic 3 nights. Our decision to stay in a clubroom was great as we used the clubroom regular and had a suite to stay in as a bonus. Breakfast is great and the hotel is only walking distance to some great bars and nitelife in Bukit Bintang. The legendary beach club is also walking distance. For shopping the superb Times Square is again only 15 minutes walk.

Beng T.
Malaysia
October 23, 2013
Good experience clean room
Clean and quiet

carl M.
Australia
October 22, 2013
Good location but very old rooms
location and club lounge
Arrived at hotel to be told that they had not the room standard I booked and wanted to transfer my further nights to another hotel as they had over booked the hotel by 100 guests. I was travelling in a group and they wanted to split us in half to stay here and half to move. We refused and it was rectified. The hotel is certainly not five star anymore and needs a major refurbishment. Internet is good but no wifi in the room only lobby. Is well located to local cafe's and bars

carl M.
Australia
October 22, 2013
Comfortable but very old rooms
Location, club room coctails/food
Arrived at hotel to be told that they had not the room standard I booked and wanted to transfer my further nights to another hotel as they had over booked the hotel by 100 guests. I was travelling in a group and they wanted to split us in half to stay here and half to move. We refused and it was rectified. The hotel is certainly not five star anymore and needs a major refurbishment. Internet is good but no wifi in the room only lobby. Is well located to local cafe's and bars

carl M.
Australia
October 22, 2013
Well located hotel but very tired rooms
location but needs major refurbishment throughout
Arrived at hotel to be told that they had not the room standard I booked and wanted to transfer my further nights to another hotel as they had over booked the hotel by 100 guests. I was travelling in a group and they wanted to split us in half to stay here and half to move. We refused and it was rectified. The hotel is certainly not five star anymore and needs a major refurbishment. Internet is good but no wifi in the room only lobby. Is well located to local cafe's and bars

carl M.
Australia
October 22, 2013
Pleasant stay in tired hotel
location only
Arrived at hotel to be told that they had not the room standard I booked and wanted to transfer my further nights to another hotel as they had over booked the hotel by 100 guests. I was travelling in a group and they wanted to split us in half to stay here and half to move. We refused and it was rectified. The hotel is certainly not five star anymore and needs a major refurbishment. Internet is good but no wifi in the room only lobby. Is well located to local cafe's and bars

Sharifah M.
Malaysia
October 22, 2013
nice place for conferences
friendly staff, large and clean room, close to the shopping centres

MUKESH K.
India
October 22, 2013
It was a great stay , everything was gud.
Centerally located , good resturants near by , Near to Main atrraction of the KL
It was a great time which we spent in this hotel. Everything was planned perfectly in the hotel.

Pun L.
Singapore
October 19, 2013
comfortable and convenience for food
clean, centrally location, friendly staff
comfortable stay and enjoy the convenient locality

MOHD O.
Malaysia
October 18, 2013
Comfortable
Staff are very attentive
Nothing to 'wow' about. The room was as same as other four star hotel.