Back to hotel info

2015
Excellent 8.1
Based on 4806 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4806 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.7

Jim K. from Australia
Solo travelers
Stayed one night in April 2013
Enjoyable, friendly staff
Good location. Good service. Nice swimming pool
Reviewed April 15, 2013

Jim K. from Australia
Solo travelers
Stayed one night in April 2013
Enjoyable, friendly staff
Good location. Good service. Nice swimming pool
I enjoyed my stay in the hotel. The breakfast menu was good, the hotel staff were friendly and I also enjoyed using the swimming pool. Please use swimming pool with caution as surrounding area is very slippery. There is also a sky train nearby that allows easy access to the city attractions.
Reviewed April 15, 2013

Choon T. from Malaysia
Couples
Stayed 2 nights in March 2013
Central location, friendly staff
Big room, central location, and friendly staff
Brilliant, served by friendly staff, and the location is central located in Kuala Lumpur
Reviewed April 14, 2013

Matthew S. from New Zealand
Couples
Stayed one night in April 2013
Good location
Centrally located in bukit bintang
Slow check in and rooms are dated in need of an update.
Reviewed April 14, 2013

YEOH T. from Malaysia
Business travelers
Stayed 3 nights in February 2013
overall is average
the hotel have good breakfast, walking distance to shopping mall,large bed
Reviewed April 13, 2013

robert V. from United Kingdom
Business travelers
Stayed 3 nights in April 2013
Hotel is getting a bit dated and tired now
Location, Staff
Reviewed April 13, 2013

Li S. from China
Solo travelers
Stayed one night in April 2013
amazing
nice design, hospitality and nice location
it wa really a nice experience staying here.Everything was perfect except no wifi coverage in the room.
Reviewed April 12, 2013

Tariq S. from Australia
Couples
Stayed 3 nights in March 2013
An old fashioned hotel- lacking 5 star extras
beautiful landscape and design; location is excellent; nice bars
- customer service sub standard (took 8 hrs to transfer from smoking floor to a non smoking floor) - no wifi in rooms - poor channel selection on TV - breakfast was average for "5 star"
Reviewed April 12, 2013

Zara S. from Australia
Solo travelers
Stayed 2 nights in March 2013
A pleasant stay
Close to shopping areas, fast room service and friendly staff
Reviewed April 11, 2013

Foon S. from Hong Kong
Solo travelers
Stayed 2 nights in April 2013
Enjoyable stay in Kuala Lumpur
Good location with an easy access to monorail; rooms are clean and the bed is comfortable; the receptions and staffs are helpful.
Reviewed April 11, 2013