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2015
Excellent 8.1
Based on 4802 reviews

Recent customer comments

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Excellent



based on 4802 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Goh B.
Singapore
March 16, 2013
nice
nice stay but cleaniness need to improve

Goh B.
Singapore
March 16, 2013
I would change to another hotel on my next visit.
Friendly staff, good food, nice music

Alice M.
United Kingdom
March 16, 2013
Close to city centre
Nice pool, friendly staff, close to city centre.

Alice M.
United Kingdom
March 16, 2013
Close to city, adequate room
Friendly staff, nice pool,
The room was pretty bland and basic, I would not call it a 5* room. The Bathroom needed a good scrub. It was ok for a base in the centre of KL. They were very helpful on our last day when our flight wasn't until late at night. We were able to use the gym facilities for a shower etc.

Wildani R.
Singapore
March 13, 2013
A comforting and fantasticly nice room
Very nice room, good location and friendly hosts

Sulastri M.
Malaysia
March 13, 2013
Could be better
Centrally located, comfortable room & comfortable bed
The hotel is centrally located. The room is comforatble tho the furnitures are relatively seasoned. Staff are friendly but reservation desk wasn'tvery helfpful. Waited for one an a half hour for our room. Other then that the hotel is ok.

hubertus W.
Netherlands
March 12, 2013
perfect place for a club night in KL
spaciuous, cheap, location
perfect, except for the chaotic checkin and checkout

james W.
Australia
March 12, 2013
loved the hotel
great food, welcoming staff, live music

Kishan S.
United States
March 11, 2013
Great location for shopping, dining, night life.
Centrally located, fine dining, night life entertainment.
We enjoyed our stay a lot. Went shopping to the Pavillion, and enjoyed the fine dining facilities available there. We also saw a movie at the theater.

Lim H.
Singapore
March 11, 2013
Lovely Lobby but lousy rooms
location
The hotel exterior isn't bad, location wise also okay as its just a walking distance to Pavilion shopping malls which have plenty of choice for foods. However we were quite surprised/ shocked when we check-in; the rooms was worse than 3 stars hotel. We will never go back to stay there anymore even though let say they will b giving big percentage of discount. They need to renovate the rooms not merely the exterior; lobby looks not too bad, up to the stars they claimed to be but rooms.....terrible.