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Excellent 8.1
Based on 4767 reviews

Recent customer comments

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based on 4767 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

October 14, 2012
Good location
Great location
The hotel location is good, very nice staff and good service. But no teeth brush in the room, need to call and get it.

Samantha R.
October 14, 2012
Lovely hotel in a great location.
Fantastic breakfast and swimming pool area.
Lovely hotel in a great location near the shopping district. Many different options for breakfast. Good sized swimming pool.

Christine C.
October 13, 2012
Near kuala lumpur city
Near to kl city
Hotel is quite ok. But a bit old and near to town city. Will consider stay there again for my future business trip

October 12, 2012
Nice hotel
spacy room
Nice and big hotel. Appropriate for family vacation. Spacy and good customer service.

Goh L.
October 11, 2012
Great location with good services
Very clean and nice room. Check in was fast. Staffs are very friendly in all areas. Always go back to Istana on my KL trip

Kwame A.
October 11, 2012
Good hotel with good service
The service
I enjoyed my stay. Everybody was very helpful and nice.

Hafsah I.
October 10, 2012
Big room and great location
Features of the lobby very beautiful and nice
I was to stayed this hotel few time already. I like this hotel because good hotel ,friendly staff and breakfast is great although the room I stayed is bit old room other and that all ok.

Alayne C.
October 08, 2012
Fantastic! Great location!
The staff were very friendly and helpful and the rooms were comfortable. Pool area is lovely and great temperature
We extended our stay because it was so good. Room Service food was excellent and the whole experience was fantastic.

Agop A.
October 08, 2012
Lovely hotel
quiet position
i stayed before there ,but this time they had many wrong things,first bed wasnt queen,was 2 bed put together,after 2 nights they moved us to a queen bed room,card for room was always faulty had to go down to reception to change it,they didnt bother to go up to us,and as usual no wifi in rooms

anwar A.
Saudi Arabia
October 08, 2012
good location
good value
great location, nice room clean room ,good staff ,,i will stay back again to this hotel