arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.1
Based on 4761 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4761 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Mahtab M.
Bangladesh
January 31, 2016
Excellent
Got a view of twin tower from our club room. Excellent service and location to roam around.

omer S.
Pakistan
January 29, 2016
good place to stay in bukit bintang
location, room, staff
It was good staff could just be a little more informative about KLs transportation system

Marmah M.
Australia
January 28, 2016
Nice cozy n fantastic place to stay
Excellent location, friendly staff Had a pleasant time staying in this hotel

henry L.
Malaysia
January 27, 2016
great location but unhelpful and not efficient front desk staffs
the hotel location is great. the rooms are good n comfortable. but what i required through Agoda cannot fulfilled by the hotel at all. the front desk staffs are so impetuous in serving. bad impression for guests.

Paul P.
United Kingdom
January 25, 2016
You asked....
Staff, location, inside of building.
I enjoyed being in the hotel, it has a good location for shopping / transport. The breakfast could be improved from a European point of view as I was really just eating the same things every day.

Pakavadee S.
Thailand
January 25, 2016
Good location
Near shopping centre.

Ashish S.
India
January 25, 2016
amazing place
room size, staff, location

Gurdev S.
Malaysia
January 25, 2016
staff was very rude and insulted me
bed, bathroom, lobby
my stay was good, as i arrived i was welcomed with great smiles by the receptionist at the lobby, but as i got in the room i called room service for some toiletries and the person that answered my call, spoke in bahasa malayu, told another staff while i was still talking on the phone, (translated to english here) these people have never stayed in a hotel before i guess, literally insulting me for just asking a few questions and a couple o extra toiletries. i felt sooo insulted and called the reception and complained to them, spoke to the manager in charge, and i expected them to come up with some explanation but i didnt get any..

Yi H.
Malaysia
January 24, 2016
Central location
Central location with reasonable price. However, hotel is a bit old

BADRUL I.
Malaysia
January 24, 2016
F&B the BEST!
F&B team was great! Mr. Zell did a good job! The Operator, Fadzilah did a good job.