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2015
Excellent 8.1
Based on 4798 reviews

Verified traveler reviews

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Excellent



based on 4798 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Geoffrey Q. from Australia
Solo travelers
Stayed 4 nights in June 2015
Welcoming and pleasant
Location/Club Floor/Room
Pleasant/comfortable and as I aid welconming
Reviewed July 05, 2015

Roszalanhisham R. from Malaysia
Families with young children
Stayed one night in June 2015
centrally located in KL
centrally located in kuala lumpur and near to tourist attraction
nice hotel centrally located in bukit bintang and walking distance to pavillion
Reviewed July 04, 2015

Ng C. from Malaysia
Families with young children
Stayed one night in June 2015
Good location.
Staff performance, room cleaness, good location
Value for money.
Reviewed July 03, 2015

natchanun G. from Thailand
Business travelers
Stayed 2 nights in June 2015
I will go to this hotel again
Beautiful and comfortable room, good location and very nice staff
Reviewed July 01, 2015

Susanna W. from Singapore
Couples
Stayed 3 nights in June 2015
A pleasant stay
(1) good location, (2) Good breakfast (3) hotel room is clean & spacious
(1) Good location, very near to Pavilion & Bukit Bintang (2) Hotel room is clean & spacious, the toilet is vey big. But upon check-in to the room, have a very strong smell of new paint, not so comfortable to my nose & eyes, after I mentioned this to the staff, they put a machine nearby our room, I think this machine is used to absorb the bad smell. (3) Breakfast is good, a lot of choices. Although the coffee machine could not provide cappuccino due to not functioning, but the supervisor managed to make foam milk & adding to the coffee, thus making cappuccino manually, appreciate it.
Reviewed June 29, 2015

Yeming Y. from United Kingdom
Solo travelers
Stayed one night in July 2013
Good place
Location, price, easy
Good
Reviewed June 29, 2015

Yeming Y. from United Kingdom
Business travelers
Stayed one night in July 2013
Cool
Hotel of chice
Good
Reviewed June 29, 2015

Yeming Y. from United Kingdom
Solo travelers
Stayed one night in July 2013
Just there for work
Central
Great. No problems
Reviewed June 29, 2015

Muhaini N. from Singapore
Groups
Stayed 3 nights in June 2015
Good and comfortable stay
spacious bathroom, clean room and location
Overall hotel stay was good and comfortable. Location of the hotel was very good, 5 mins walk from Pavillion mall. There was good local food behind the hotel 24 hours makan place so food was readily available. Breakfast was average, good variety, only had breakfast in the hotel once, most days had breakfast behind the hotel. Cheap and good food. Room was clean and housekeeping was awesome. Pillows were too soft but we were given extra pillows. There were minor issues with the room but was rectified immediately. Stay would have been perfect if the front desk staff can smile more and be more outgoing and attentive to approach guests when they are at the front desk instead of keeping us waiting while they are busy with admin work.
Reviewed June 29, 2015

Jennifer F. from Malaysia
Business travelers
Stayed 2 nights in June 2015
Good Location & Great Stayed!
Friendly , Good Location and Comfortable
I had a great stayed in this hotel! The staffs were very friendly and my check in were very smooth. Mr Ally, the staff has given a very professional service and been very helpful during my stay. Feel very at home. Breakfast was great! Room was very comfy and clean. It's a perfect hotel to stay. Management has been managing this hotel and it's staff well!! Great Job!
Reviewed June 28, 2015