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Excellent 8.1
Based on 4802 reviews

Recent customer comments

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based on 4802 reviews
  • Cleanliness 8.0
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.7

Harpreet T.
February 19, 2015
Hotel rooms and Bathrooms are of Very old standard
Lobby,live band and location
As we have stayed in lots oh 4-5stars, This was our worse stay. Poor TV entertainment,king size bed was queen size.rooms looked like from 80 th century. Very old hotel.

Teh M.
February 18, 2015
Agoda and Reception desk not efficient
Room, food, location
We are a family with 2 young children. Overall our stay here was ok, but some event staled our trip. Luckily there is still room available so we checked in. But the front desk staff did not ask for any deposit or our car number in parking till we reminded them. We also requested for an extra bed, and was promised the bed will be ready after our dinner outing. When we got back, there's no bed. When called the staff said that there is no payment for the extra bed thus not being installed (??payment during checkout right??).

Sathesh Y.
February 17, 2015
Not worth
Very bad

Zhao L.
February 12, 2015
Classic and gold
good sized room and toilet, good breakfast, friendly staff
been to kl a few times but did not stay in this hotel, wished we found this hotel earlier. the room was spacious enough, toilet was big and clean. the hotel breakfast had a good selection and the hotel environment is clean and classy. the staff were friendly and responsive as well.

Asuna B.
February 12, 2015
Great Location
Very close to the shopping center - Bukit Bintang and Pavilion

Asuna B.
February 12, 2015
Right in the middle of the city
close to the shopping center

Sharon T.
February 12, 2015
Convenient Location
Promixity to the city, convenience, good price

Chai L.
February 09, 2015

Chung Q.
February 09, 2015
Good location & friendly staffs
Friendly and attentive staffs
Good service provided by all staffs, from reception to in room dining.

February 03, 2015
Centralised hotel
clean, huge room and good service
Welcomed by malay traditional songket costumed staff just like in the palace (istana). Central location with a walking distant to shopping centre. Easily access via lrt. Very accomadating staff. Their rooms are huge and i personally love the bathroom!