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2015
Excellent 8.1
Based on 4761 reviews

Recent customer comments

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Excellent



based on 4761 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Steven H.
Singapore
January 14, 2015
OK only
Location Location Location
Location was great with food just around the corner. However the room condition especially the bed is less than average.

Kerine T.
Singapore
January 13, 2015
Non improvement hotel after years
Spacious bathroom, good bellman and accommodate staff
1. Check in at 3.30 pm, they told me no room for king bed and want us to wait awhile. Waited 10mins and they said there was a room, we went to the room, no bathrobe/comb/cotton bud compare to my stay 2 years ago. 2. Told them that we need a late check out and was given to 2 pm. 3. During the day of check out, we came back at 1 pm and can't enter the room. Was told to come to the conceige for re activation. This can be told us in advance so that we can go straight to them instead of wasting our time going up and down and up again to prepare our check out.

LU F.
Malaysia
January 13, 2015
Walking distance to shopping malls
Location, Reasonable Price & Clean
Everything are fine except the toilet unable to flush even twice reported to housekeeping.

ANDREW V.
Malaysia
January 13, 2015
Deteriorating Hotel
Location
I stayed here over news years eve as it is convenient to head down to Changkat from here. The hotel itself is very old and really looks its age. There has been no proper face lift done to the rooms. I actually think this hotel should not be more than a 4 star, maybe even 3! The kettle in the room is the oldest i have seen in my life, the TV is the smallest possible TV you could find (also fantastic that it only broadcasts Malaysian Channels - NO Astro, etc). Check-IN took an hour and this happened the last time i stayed here too! Check out is also a mess. There is really very little standard left to this hotel and they should lower their rates and star rating OR do a complete face lift to all the rooms. It is a shame to think that we can rate this a 5*!

War L.
Malaysia
January 12, 2015
good
everything is good
very good

nazurah N.
Malaysia
January 09, 2015
An Excellent Hotel!
Comfirtness, Cleanliness, Privacy =)
It was awesome and very comfort. i would recommend and go again and again =)

GLENN J.
Philippines
January 09, 2015
good location
location, cleanliness and friendly staffs
good

Nur S.
Singapore
January 07, 2015
Good location, accessibility
Location, comfort, breakfast buffet

Mohamad F.
Singapore
January 07, 2015
Awesome Hotel
Great Location Service and Breakfast was awesome
Excellent.

foo S.
Malaysia
January 06, 2015
Good and comfortable
Location , cleanliness and value for money
Very near to shopping center by walk