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Excellent 8.1
Based on 4721 reviews

Recent customer comments

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based on 4721 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

7.7 Ahmed A.
September 19, 2014
Good hotel
Istana WAS an excellent hotel ... but now it's just good

9 zenty N.
September 19, 2014
the view

9.3 Wan S.
September 18, 2014
Bed, bathroom, interior design
Great! Lurve it! Very cozy, comfy bed, bathroom is clean and spacious...highly recommended. ...

8 David R.
September 17, 2014
Good hotel in city center
Breakfast, the gym and location
The Istana is a good old hotel in a central location. The staff are good, the gym very well equipped and the location excellent. There has been some renovations occurring the last few times we have stayed which can cause some disturbance if you are close to the floor they are on.

8 chee C.
September 17, 2014
Nice location, clean rooms

7 chee C.
September 17, 2014
Facility, environment, location
Good, nice location

8 chee C.
September 17, 2014
Hotel environment
Location service facilities
I have book this hotel couple times, nothing to comment . This is worth

7 chee C.
September 17, 2014
Good service and nice environment
Location , service , and facilities
Happy , fun. Convenience location

10 Mohd A.
September 17, 2014
Great hotel with excellent service!
Location, food & excellent service
Love everything about this hotel. From location, food and excellent service rendered by their dedicated staff. The WIFI is super fast which is great for business travelers like myself. The only thing I could suggest is to have CNN news channel (apart from BBC news).

6.7 Eric L.
September 15, 2014
Great Location, but service below 5 star
Location, Value and Aircond
I was given an upgrade when checking in, to a suite room. But upon entry to the room, the living room side of the suite was locked and it was only until night time when the staff came to unlock the living room of the suite room. Aircond is very cool and i like that. Breakfast was good.