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Excellent 8.2
Based on 4165 reviews

Recent customer comments

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Excellent



based on 4165 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for money 8.0
  • Food/Dining 7.8

Yeo H. from Malaysia
Couples
Stayed one night in April 2013
good hotel, nice hotel close to zouk
good hotel, nice hotel close to zouk
Reviewed April 16, 2013

Elizabeth H. from South Korea
Business travelers
Stayed 2 nights in April 2013
Great interior design to suit tastes
Friendly staffs, food, interior design
Reviewed April 16, 2013

Chan L. from Malaysia
Business travelers
Stayed one night in April 2013
Good
Comfort,nice viewer,clean
Reviewed April 16, 2013

ANNE L. from United Kingdom
Families with older children
Stayed 2 nights in March 2013
Enjoyable hotel with some unique features
Stylish design of public areas, Sky Lounge with superb views of Twin Towers, spacious rooms with very comfortable beds
Our stay began very well with a welcoming, efficient check-in and an upgrade of both rooms, ensuring our daughters' room was next to ours. This hotel has stylish public areas, an unusual pool/jacuzzi, (better for massaging the knots in your back than for swimming!) and an outstanding Sky Lounge where complimentary tea/coffee & petit four are served in the late evening, overlooking the magnificent Twin Towers. Our rooms were light, stylish and spacious, well designed and with an interesting use of space to provide a good dressing area and shower/bath arrangement. The toiletries are good quality.The beds were very comfortable and large. So why not 5*? Whilst it was all very clean, the rooms felt slightly 'tired' and would benefit from careful maintenance, attention to detail and redecoration, new,soft towels etc. Oh and servicing the rooms after 4pm,& having to be asked to do so, is not 5* standard practice! Having said all of this, Hotel Maya is our daughter's favourite hotel in KL. So although she was disappointed that our stay was not up to the standard she remembered, we were still very glad to have chosen to be there to experience it with her.
Reviewed April 15, 2013

Anthony L. from Malaysia
Business travelers
Stayed one night in April 2013
Excellent
Great Location
It was great. We have great access to all the major shopping mall
Reviewed April 15, 2013

Cher T. from Malaysia
Business travelers
Stayed 2 nights in April 2013
Needs upgrade as the age showed
location (near to KLCC), convenient public transport access (taxi & LRT)
it lacks the lustre it used to boast as the 1st boutique hotel in malaysia
Reviewed April 14, 2013

SHERIYN W. from Singapore
Couples
Stayed one night in March 2013
comfortable luxurious safe
comfortable luxurious clean
Reviewed April 14, 2013

SHERIYN W. from Singapore
Groups
Stayed one night in March 2013
So convenient
proximity to Zouk, KLCC, comfort
Reviewed April 14, 2013

farid N. from Malaysia
Couples
Stayed one night in March 2013
comfartables and nice rooms
design,beautiful rooms,good staff
Reviewed April 14, 2013

LOY C. from Singapore
Couples
Stayed 2 nights in March 2013
Comfortable stay with warm staff
Swimming pool, gym and staff
Reviewed April 13, 2013