arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 4163 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4163 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.8

charine O.
Malaysia
January 25, 2013
lovely hotel
great location
awesome hotel and will come again for sure or receommend

Bernadette D.
Australia
January 24, 2013
Very attractive design, great pool.
Georgeous room, spacious and modern and a fabulous bathroom
I loved this hotel,had to tear myself away to go out to sight see. Very close to twin towers, fantastic hydrotherapy pool. great breakfast carvery, very polite , attentive staff. Has massage and personal trainers.

Fathima W.
Sri Lanka
January 24, 2013
Good location service very good . Room small
Location central . Good food and friendly staff gym good
Very friendly staff and helpful . Overall our stay was very pleasant .

Joanne C.
Malaysia
January 23, 2013
Fantastic service
Location, convenience
Room was a lot bigger than expected, but service was exemplary! Only flaw would be that housekeeping could be speedier (our in room dining cart was around for hours until,we called them to pickup) But overall everything was fantastic!

Jessica W.
Hong Kong
January 23, 2013
Hotel with beautiful view
Beautiful view
I like to the hotel view, there is a skyloungh which let you sitting outdoor and enjoy the view of Twin towner, it's so beautiful. And the location is good, quite close to Twin tower. And the staff is quite friendly and helpful! However, the bad thing is that the room is quite dusty.

Hassan B.
Saudi Arabia
January 23, 2013
Lovely hotel and service with a smile
Lovely hotel and service with a smile

Kylie H.
Australia
January 22, 2013
Great Location but older rooms but clean
Central in KL centre
Would stay here again, rooms are old but clean and breakfast good.

Francis T.
Australia
January 22, 2013
Great location and excelent service
Right Opposite KLCC and excellent service
All the staff were very friendly. The breakfast was nicely carterred for Oriental and Western taste. All the studio rooms were very roomy, especially the Deluxe Room we were being offerred/upgraded to by the manager on duty during check in. Our rooms have direct view of KLCC Twin Tower which is right opposite Maya Hotel.

THONG W.
Singapore
January 21, 2013
Lovely Hotel
Hydrotherapy pool & lovely bath
We arrived at the hotel at 3pm but was unable to check in as the rooms were not ready. We only got the room cards around 4pm. The hotel staff was friendly and there was complimentary juices available at the reception area. We had a free upgrade to Deluxe Suite as the bath tub in our room was having problem. Complimentary snacks was given after housekeeping was done. The hotel breakfast was quite limited for a 5* hotel. Location wise, it's within 10mins walking distance to KLCC. Need to take a cab if u want to go to shopping area at Bukit Bintang. Hotel does provide shuttle bus services to shopping area and Chinatown. Btw, it's opposite Zouk KL.

Leonard N.
Malaysia
January 21, 2013
Hotel with its own style
The Pool and location
my partner and i stayed there for two nights, dec 30 and 31. we both liked the hotel as its location is very convenient and i personally love its pool. although it's an indoor pool, the water is not icy cold and it's got aqua pressure pumps in the pool. it makes the swim more relaxing. plus, the hotel has got a nice gym and a spa. although i didn't try it, but i saw many guests went to the spa for massages and facial treatment. the location is really strategic and we walked to a nearby restaurant on the 31st and walked back in time to see the fireworks while enjoying champagne by the window. (we requested a room facing the towers). they sky lounge which only opens to the guests in the hotel has perfect view to kl tower and petronas towers.