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Excellent 8.2
Based on 4163 reviews

Recent customer comments

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Excellent



based on 4163 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.8

Ying C.
Malaysia
December 26, 2012
Lovely hotel with good location
nice hydrotherapy pool, good breakfast and spacious room
This is my 2nd stay and I really love staying here. Location is great, hotel do provide shuttle bus service to bukit bintang area and chinatown. Klcc is just within walking distance. Wifi is complimentary in rooms Only thing which need to be improved is that, No LCD TV is provided and the TV reception is really bad.

Atasha I.
Malaysia
December 26, 2012
spacious, nice room with good view of the city
location
We got upgraded to a junior suite with a very good view of KLCC towers. We stayed for one night only but found the bed to be not super comfy (not the plush ones you cant wait to sink in) and the TV requires updating - for the price we paid I reckon the room should have a flat screen TV at least. Breakfast was nice...i liked the hydro pool the hotel had..albeit being pretty small and not much room for lounging. Staff was friendly enough although lacking in warmth. It's a nicely located hotel however and well, basically you pay for a nice (enough) place for an ok price (in comparison to the much higher ones located nearby).

Marianne K.
Singapore
December 26, 2012
First & Last visit to Maya
Breakfast
Hotel is run down, parquet floors in room are badly scratched up. Location is not convenient to anywhere for food other that KLCC, Zouk club directly opposite and music blasting throughout the night, even though on 17th floor. Shuttle service to chinatown left earlier than scheduled, they let us wait 20mins in the lobby only to tell us the bus had taken 6 pax and left. Overall, curiousity kills the cat. Im never staying there ever again.

Kooi N.
Malaysia
December 26, 2012
Awesome room and great service!
Perfect location
Got free upgrade to deluxe suite. Was indeed lovely. Huge room and love the hydro therapy pool but small in size

MILAWATI H.
Malaysia
December 26, 2012
lovely hotel
cool pool, very hip hotel with strategic location
me and the children having a blast at the hotel. they have beautiful and up-to-date design. the rooms are good and spacious the bathroom are magnificent but to me, the service are poor. my first experienced, when i called to ask for direction, the operator was rude. and the manager and waitress during breakfast also unfriendly and does not impose any smile. very bad human personel

Yu S.
Malaysia
December 26, 2012
Simple and nice
Location
The hotel located in the city -kuala lumpur..with walking distance you can enjoy yourself at soul club with walking distance.my impression from online hotel maya was a very neat and modern style hotel.and when I walk in to the room it almost meets my expectation but only one thing I forgot to check before I book(how old is the hotel) I guess I was not really old but I can see the floor are aging(I mean it was some obvious scracthing mark)mayb the floor make by woods that's why is hard to maintain..and the tv and deco is abit old fashion.it was clean when u just have a glance but if u see with your eye u will find out dust..this make me not really feel good but is ok I jus when there for a party and didn't even stay overnight.

WEI T.
Malaysia
December 26, 2012
great location for zouk clubbers
right opposite to zouk club, but rooms are a bit old
my friend dropped her phone in the hotel and the person who picked up her phone used the hotel phone to call my mobile (which is in my friend's phone record). i did not manage to pick up so went to ask the receptionist to check their phone record. but they did not manage to trace the call. hope they will improve on this cos it would have been so helpful! chose this hotel for the convenient location, which is just opposite to zouk club. also within 5 min walk to klcc and monorail station. was given the room at the highest floor with kl tower view. the room is a bit old but clean.

Tang D.
Singapore
December 25, 2012
Nice hotel with great location
Hotel was nicely renovated & very near to KLCC twin Tower & KL tower
We book studio room but hotel staff upgraded us to Suite as we got 2 children. They even gave us complimentary extra bed too !! That was nicest thing that they could do !! Hotel is very near to KLCC within 5~10mins walking distance so shopping & getting food is not a problem. Hotels are facing either KLCC tower or KL Tower. Both offers great views but we preferred KLCC tower as it is lovely at night !!

Jone W.
Malaysia
December 24, 2012
Great location
Fantastic view of KLCC
Fantastic pool and spa... Great views of the Petronas Twin Towers in the guests lounge, complimentary refreshments are provided.. Short walking distance to main shopping districts..

Rechelle C.
Malaysia
December 22, 2012
Lovely hotel,great service and very helpful
I love the room and the pool
Can be better if there are more options for breakfast buffet