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Excellent 8.2
Based on 4153 reviews

Recent customer comments

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based on 4153 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.8

8 Trent B.
December 06, 2012
Nice hotel, older but renovated nicely
Is now more like a luxury apartment building
very good place to stay, amazing buffet breakfast, I would recommend this to anyone, wether a business man or solo traveller, everyone was exceptionally nice here even the guests and they have an amazing buffet breakfast/ dinner downstairs.. Highly recommend

8.7 Govi N.
December 05, 2012
beautiful hotel, big room
lovely place
really enjoyed my stay at maya but the bed is too hard, my partner had back pains after sleeping on the bed.

10 Yuen W.
December 05, 2012
Nice and clean
good location for shopping, walking distance to KLCC
A nice and comfy hotel. Thumbs up for the reno with nice ambience, doesn't feel like being in the city centre. Rooms are spacious. Good price and will recommend to friends.

9.3 James C.
December 04, 2012
the room is big. the view is nice.
i feel very relaxing in the hotel.
fisrt time staying in this hotel. sthe staff very friendly. location of the hotel is good. i can stay the whole day don't leave the hotel when i staying in this hotel again. very relaxing.

10 Nik S.
December 04, 2012
lovely hotel
Nice hotel,good conditions. Strategic place and great location. Service with a smile. Big room.

7.3 Cita R.
December 03, 2012
great location, spacious room
spa facility was great idea
good services, delicious breakfast and really close from KLCC.

8 Sergio R.
December 03, 2012
Cool place and excellent location
Modern design, large room, huge bathroom
A ice place, I chose it really at random, and had not idea what I was in for. A prt the fact that the lobby is on the first floor and may be a bit confusing if you get in from the main entrance and not from the one at the back, the hotel was a nice surprise. The booking was no issue, I was give my room and like the size of it, its modern looks, and a huge bathroom with a bathtub, a look/out shower as the wall was a glass panel overlooking the room, an interesting wash basin, with a design I had not seen before, black modern tiles... so a very ell appointed room. the location is very central, so ideal for business and tourists alike, my guess is that it would work well for couples out in KL for the weekend. The Buffet was not great, but some things stood out lie the BBQ and Noodle Station. Not the desserts. All in all a pleasant experience. I would be happy to check in the Maya again.

9 Fock F.
December 02, 2012
Great Location
Quiet and peaceful
We were there only for a night but the staff still gave us a free upgrade from studio to deluxe suite. We love the room very much! Very clean and comfortable... modern and nice layout! Bathroom is very spacious. We can see the view of the Petronas Twin Towers just from our room.

4 Katrina L.
New Zealand
December 01, 2012
Dirty, run down, terrible service
We had a terrible time here. The only plus was that they allowed us to check in early with no extra charge. The first thing you notice is that the room is dirty. There were stains on the tiles and the glass and a trail of ants (complete with anthill) in the bathroom. The wooden floors in the room were stained with mildew. The air conditioner has 2 settings - freezing and off. While my husband rested I went to the restaurant alone for lunch. The staff were mostly male, and the clientele were mostly businessmen. I was treated quite dismissively and disrespectfully, and felt that it was because I was a woman alone. Not pleasant. On checkout, the taxi we had ordered to take us to the airport had not been organized. We had to wait around for 20 minutes for the staff to fetch our bags for the room, and the delay meant we had to rush at the airport. Would never recommend this hotel.

6.3 Desmiarti D.
November 30, 2012
Great location
nice sky garden view full of klcc building twin towers
good hotel, inside very clean and neat, only service on breakfast counter, i am not happy, the server make level place sitting with no reason, i am not happy when i was entering for breakfast, the women who serving, give me a sit at the dark place corner, when i ask her i want that place that i want and she told me can't with no reason, and i told her any differences of sitting area ? she is no comment, for the whole world i have been traveling there is no separated among guest sitting, please inform to this maya hotel manager i will not be staying in this hotel anymore if the never chage the system.