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Recent customer comments

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All reviews (4140)

Business travelers (723)

Couples (2052)

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Families with young children (388)

Families with older children (156)

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Excellent
8.2
based on 4140 reviews
Hotel Condition/Cleanliness
8.2
Facilities
7.4
Location
8.8
Room Comfort/Standard
8.2
Staff Performance
8.3
Value for Money
8.0
Food/Dining
7.8

8 THI T.
Vietnam
October 24, 2012
Good hotel
Good location
Maya Hotel is really good for couple traveller like us. The hotel facilities are new & convenience also, I really like. And staff performances is good too hahah. I'll be back here once I come to Kuala Lumper!

8 Ashfaque P.
United Kingdom
June 16, 2013
Excellent stay, will come again
Great food, centrally located, great spa

10 Kanokwan S.
Thailand
June 15, 2013
I'm very happy to stay with this hotel
Good area, Staff friendly and Nice location

7.7 Wai L.
Hong Kong
November 08, 2012
More than expectation
Convenient location. Good service.
Upgraded to deluxe room. Good servicing and good decoration.

9.3 JANNA A.
Singapore
March 17, 2013
AWESOME!
Chic design, accessible to shopping centers/ public transportation, nice view

6 David B.
Australia
October 24, 2012
lovely
central

9.3 Joanna A.
Philippines
October 23, 2012
I love this hotel
Great view of the Twin Towers, big rooms, good staff
its my second time at this hotel. i was there last 15-18 october, and i will always stay at maya hotel every time i travel to kuala lumpur. i loved their rooms ( i always stay in their junior suite), the room cleaner never forgets to clean my room, the excellent customer service from the staff whenever i order the in room dining, the wonderful view of the petronas towers and of course, the hotel is near the center of everything - lrt, mall, tourism center, etc.

6 Swee P.
Singapore
October 21, 2012
lovely hotel with nice deco
location is good as it's near to klcc
overall it's good as it's clean and quiet. i will recommend this hotel for a pleasant stay.there's zuok right in front and klcc is within walking distance. carpark is very quiet so do not expose your valuables.

8.3 ARNEL B.
Philippines
October 19, 2012
Great location and nice rooms
nice and clean rooms and near twin towers
I have a great stay in Hotel Maya as the staff are so accommodating and the hotel is very near to twin tower and other KL attractions such as resto & bars, shopping malls and KL tower. The rooms are clean and the view is great as you can see directly from your window the twin tower which i love most of the hotel's location. the hotel is also artistically design and rooms were spacious. i will definitely suggest this hotel to my colleagues and definitely I will again stay here when I'm in KL. A great place to stay with I promise you.

2.7 Felicity T.
Australia
October 23, 2012
Only good if you stay in a junior suite or higher
It's near the two towers
I stayed here last year and got a free upgrade to a junior suite and loved so decided to splash out this year and got a std room in a very posh hotel. The hotel is stunning, the two towers are stunning. The room was small and crap the ceiling was dripping with water all night in the bathroom. The staff were unfriendly and not helpful. If you want to splash out. Don't go here.