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Excellent 8.2
Based on 4153 reviews

Recent customer comments

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based on 4153 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.8

5 lee L.
March 10, 2015
my room donthv tissue boxes n bathrobes.0 attitude
Staff attitude 0. my room donthv tissue box,bathrobes. i call one call centre ,staff hangup my call while i stil talking. i request to get higher floor when i do booking thru online,and yet being neglected.I given 4th floor even i did request. haih.disappointed.

7.3 Soo T.
March 10, 2015
comfortable room
1. there are black out curtains, 2. nice bathroom for couples, 3. comfy environment
Over all is ok. .. but we got shock when qe were stuck in a lift while going to the car park. .. TV is very classical! Others good

9 Low Y.
March 09, 2015
very good, recommended
location, hospitality, environment
i'm glad we booked this hotel, everything is done perfectly

5.7 Shalani A.
March 09, 2015
Needs refurbishment
Centrally located.
The hotel is in a good location. However, rooms were old and run down. Old furnishing.

8.7 Jrence C.
March 09, 2015
nice hotel
spa pool facilities, bathroom in room and interior design of the room
Good, nice location

9.7 Noor M.
Brunei Darussalam
March 08, 2015
value for money
1) location 2) the room 3) friendly hotel staff

8.3 Pieter N.
March 08, 2015
And yet we keep coming back
location, upgrade, feeling at home
Although I have reported several times that the rooms need some maintenance, we keep coming back. We have been here now for some 7 consecutive years, 4 nights in a row, and we start feeling getting at home. The location near KLCC is ideal, the staff is very helpful, we sometimes get an upgrade and some rooms have better been maintained than others. Breakfast is impeccable and internet flawless.

9.3 Daniel W.
March 05, 2015
An Awesome Getaway
Location, Indoor swimming pool, & the room.
We enjoyed our stay in Hotel Maya on Mar 2 to Mar 4, 2015. The room was comfortable, bright and the layout was functionable. The toiletries were fully provided. The best of all is the indoor hydrotherapy swimming pool at level 3. We love it. Die die must try. We will definitely come again.

8.7 samuele M.
March 03, 2015
nice week
view room, position and staff

6.7 KOH R.
March 02, 2015
Bad Sound resistance
Bad Sound resistance
Bad Sound resistance