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Excellent 8.2
Based on 4167 reviews

Recent customer comments

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Excellent



based on 4167 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for money 8.0
  • Food/Dining 7.8

Elaine T. from Malaysia
Couples
Stayed 2 nights in December 2013
Pleasant getaway in the heart of KL
Beautiful room, spa, and swimming pool
Loved the bathroom and bath accessories, great designer hotel and nice swimming pool. Hotel standard good by Kuala Lumpur standards, reasonably priced and perfect for a short getaway.
Reviewed January 01, 2014

Christian B. from Germany
Couples
Stayed one night in December 2013
Very good
Location, Twin Towers view, bar on 13th foor
Very good, although it's an older facility and the fitout is a little "tired", if you have a Twin Tower view like I did you will be rewarded.
Reviewed December 31, 2013

MohdZulIzzi A. from Malaysia
Business travelers
Stayed one night in December 2013
Bussiness on the GO
Location Location Ease
Awesome. But there is leaking from the toilet. But in overall the service is good and hotel location is awesome
Reviewed December 29, 2013

Janie O. from Philippines
Families with older children
Stayed 2 nights in December 2013
Too old but conveniently located close to KLCC
Location
The photos don't do justice. The hotel, while centrally located within walking distance to KLCC, is worn out. The walls, windows and everything in the room except for the sheets and pillows are old. The remote controls don't even have covers (where the battery is). Apparently, there's free coffee and tea in the 13th floor lounge from 9PM to 11 PM and the staff didn't tell us about it. We only found out because I read some tips on the web that the view from the lounge of the Petronas Towers is amazing.
Reviewed December 29, 2013

Shanti P. from Singapore
Families with older children
Stayed 2 nights in December 2013
The hotel only look 4 star
Spa, service staff at fitness centre and room service
My room was located at facing the main road where the clubs are. SO at night, its very nosiy...Cars and bike making too much of noise.
Reviewed December 29, 2013

Shanti P. from Singapore
Families with older children
Stayed 2 nights in December 2013
Pleasant stay with good service rendered.
Spa was one of the best in the region, Friendly staff, walking distance to KLCC
Was a good weekend gateway and enjoyed the spa service. Entire family enjoyed the spa services.
Reviewed December 29, 2013

Beelee H. from Malaysia
Couples
Stayed 2 nights in October 2013
nice hotel
near city central
Reviewed December 29, 2013

CHUA T. from Malaysia
Business travelers
Stayed one night in December 2013
Good area
Close shopping, nice view, nice pool
Very relax hotel, nice night view, closely view klcc tower, near shopping mall, opposite hotel is zouk hotel.
Reviewed December 28, 2013

HUI J. from Malaysia
Couples
Stayed one night in December 2013
Yup is a nice hotel to stay
Nightlife, amazing, zouk
Is just opposite zouk, you can go club without worry, try this
Reviewed December 28, 2013

Herdy D. from Indonesia
Groups
Stayed one night in December 2013
very nice hotel with a beautiful room and very com
room, bathroom and the view
I always enjoy staying at this hotel as it is just next to a mall and I can just walk through from the hotel to the mall. You can get pretty everything from the mall , there are many shop and restaurant. the beds were comfortable and rooms spacious, i would recommend this hotel clean and very neat with spacious room
Reviewed December 28, 2013