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Excellent 8.2
Based on 4153 reviews

Recent customer comments

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based on 4153 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Staff Performance 8.3
  • Value for Money 8.0
  • Food/Dining 7.8

8.7 GAIK T.
August 17, 2013
Mordern design , good location , good service
mordern desisn , good location , good service
Very sastify , good room dining , good view , very convinient for travel Kuala lumpur city , just walk few minutes can visit KLCC , design modern and very clean

8 Rully H.
August 17, 2013
Clean and value for money
Clean, value foe money, good location
The price is OK, considering the location and the room is clean with friendly staff

7.3 Dung N.
August 17, 2013
quite good even though it is a bit annoying
closer to Petronas, shopping and nice night light view.
One exceptional annoying moment, when someone delivered a snack plate to room without anyone in the room notice (meaning presence in the room) quite disturbing because i got scare! luckily i travel with family otherwise i don't think i can go to sleep that night!!!

6.3 Daphne L.
August 16, 2013
Centrally Located and Convenient
comfort, location, convenience
As always it was comfortable and pleasant. The check in and check out process was fuss-free and easy and the room was very comfortable.

8.7 Rosita A.
August 16, 2013
Large & comfortable room and bed
1.Close to KLCC (walking distance) 2.Large, clean and comfortable room and bed 3.Fast Free Internet acces
Second time experiance...very good room and bathroom condition the staff services has also very much improve, very intentive..i.e. fast check-in & check-out and fast respond to room services request..

5 kay G.
August 15, 2013
What five star comfort?
There isn't any
We booked this hotel as a nice way to finish our month long travelling and the deal we got seemed way to good to be true. We were right. The staff apart from the concierge were rude and obnoxious. We emailed 4 days in advance to ask for a twin room if possible, we never received a reply/ I left my ipod behind(which has huge sentimental value to me) in the hotel and have emailed them 4 times and still to this date have heard absolutely nothing from them. The hotel is dated and quite old in a majority of parts. The only good thing is the location. It is a stones throw from the towers and the KLCC station. I would not recommend this hotel to anyone unless the improve their customer service immensely.

9.3 liyana K.
August 15, 2013
Clean, spacious, located right in the city center
Awesome. Unique room design and toilet. Friendly staff. Very comfortable and suitable for honeymoon couples.

8.3 Fara N.
August 15, 2013
wonderful and centralised location
location, breakfast, pool
From the moment I stepped in the hotl the staff were friendly and accommodative enough especially if you have any requests. The room was nice, spacious, and the bathroom is beautiful. So is the pool area. The sky bar is one of the must stop, for evening drinks an catching up with friends or just as a couple. Good location, as it is a walk a way from the KLCC and a footstep away from the Zouk nighclub. Breakfast spreas was good. These are all the good reasons why Maya Hotel has always been my favourite whenever I visit KL.

8.3 Sara H.
Hong Kong
August 15, 2013
Easy but a smart stay with Maya Hotel!
Location, Big room, children friendly.
We had fun at Maya Hotel! We decided to up grade to a suite so there were lots space for my little man. The staffs were very sweet with my 3 and half years old boy and the hotel location is so close to Twin towers...Great shopping area too. We will be back ;-)

7.7 Martin B.
August 15, 2013
It has been a nice experience staying in the hotel
Breakfast, cleaniness, friendly staff