arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 4163 reviews

Recent customer comments

Filter by traveler type

based on 4163 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.8

Ah H.
New Zealand
August 19, 2013
nice hotel with a reasonable price
superb location, nice swimming pool, good overall atmosphere

August 19, 2013
Good Hotel with competitive cost
Location; Room Design, View
Very good location, can walk to all shopping mall in KL. Nice room with nice view to Twin Tower. Too strong aircon. Love this hotel, suitable for couple trip.

Kate C.
United Kingdom
August 19, 2013
Very relaxing gild value hotel
Location, spa/pool, quality rooms
Great good value place to stay in kl. v close to Petronus towers and monorail/ train and walking distance to shops bars restaurants. Also great pool and spa.

Anis A.
August 19, 2013
a great hotel
city view was great,pool activity and huge rooms
the service of the hotel was good .I felt like i was in my home and the rooms were large plus the views from the hotel were great though it has not been a long stay for me but i can certainly say that the hotel is great value for money

Juin Q.
August 18, 2013
It was lousy
Besides location, nothing else.
This was my 3rd time staying in Hotel Maya but will also be my last. The service is lousy. I've wasted almost 2 hours waiting for them to fix the toilet in my room, yet they are reluctant to change me another room.

Brice L.
August 18, 2013
Wonderful Stay
Comfortable bed, Clean room, Free parking

servin S.
August 17, 2013
Nice hotel with large room and good value
room size, bathroom, location
Really enjoyed our stay, very friendly staff, large room with great view of the PETRONAS towers, easy access to all areas. But my favorite feature of our suite was the bathroom, Japanese style shower block with great water pressure and lots of space. Good buffet for breakfast and very friendly staff. Will stay again at the Maya. Only point to look into is maintenance, touch up to rooms are visible and not always as clean as they should.

Mang W.
Hong Kong
August 17, 2013
Disappointed. It should not be 5-star hotel
near twin-tower, hop-on-hop-off bus stops are nearby too
first, i booked two rooms via net and requested inter-connecting rooms or next to each other. By the time we check-in (three weeks later), both requests cannot be fulfilled. Second, the lounge is also let me disappointed. It said there is a lounge faced Twin tower and offers free snacks and fruits, which attract me to book this hotel. Actually, It isn't facing the twin tower. The twin tower is at its Conner of the bar. Furthermore, the snacks are limited items, only a few kind cakes, no fruits. Third, walking 10mins to train station(LRT) in such hot weather is also annoyed. The air-con is very cold, cannot adjust, even after somebody's checking. The machine maybe too old for repairing.

August 17, 2013
Mordern design , good location , good service
mordern desisn , good location , good service
Very sastify , good room dining , good view , very convinient for travel Kuala lumpur city , just walk few minutes can visit KLCC , design modern and very clean

Rully H.
August 17, 2013
Clean and value for money
Clean, value foe money, good location
The price is OK, considering the location and the room is clean with friendly staff