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Excellent 8.2
Based on 4153 reviews

Recent customer comments

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Excellent



based on 4153 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.8

5 Mike H.
Canada
June 12, 2013
Overpriced and over the hill
The service was terrible, the bathroom was great, and the breakfast was brutal
From the moment we walked in to the maya the service was terrible. We arrived with two small children and lots of bags. The valet didn't help us and pointed rudely to the check when asked for directions. The kids wanted to watch a movie the next day and so we selected a movie off their list. 5 hours later (12 oclock midnight) the desk phoned our room, waking us up, and wanted us to return the video or face late fees. When I returned the video the next morning I was assured all was well. Then checking out they tried to charge us for the late fee. Also during breakfast my wife found a large worm in her salad. Overall the worst hotel we stayed in during our visit to Malaysia.

7.3 Mei P.
Malaysia
June 12, 2013
Beautiful boutique hotel
Near to KLCC, rather value for money as it's pretty centrally located

8 Soon F.
Malaysia
June 11, 2013
Satisfactory, Chic, Boutique hotel
Breakfast, Design, City Centre
Quite relaxing.

7.7 Charlotte L.
United Kingdom
June 11, 2013
Comfortable, not quite 5* experience!
Comfortable bed, great location, large bathroom.

8.3 Jianfang C.
Singapore
June 10, 2013
Superb and comfortable
Room, location and design
I love this hotel to bits. Although I was here for work, it feels more like a vacation to me. The bathroom is spacious and clean, the design of the room was well thought through and I enjoy the teak flooring more than carpet. The Chinese/Japanese fusion restaurant downstairs serve good food and I enjoy dining alone there. I will strongly recommend this hotel as it is a gem near the KLCC area.

7.7 CHOL A.
South Korea
June 10, 2013
Comfortable hotel
Good location, Good Service, Clean room

5.7 julia G.
Malaysia
June 10, 2013
good
the skybar
it was ok

10 CHENG K.
China
June 09, 2013
Fun city.
Food is delicious. Good customer service. Room design is modern.
Maya is located inside the city which makes me so convenience for my trip. Moreover, the view toward the Twins Tower also impresses me. The interior design in the room also makes me feel contemporary.

10 CHENG K.
China
June 09, 2013
Fun city.
Food is delicious. Good customer service. Room design is modern.
Maya is located inside the city which makes me so convenience for my trip. Moreover, the view toward the Twins Tower also impresses me. The interior design in the room also makes me feel contemporary.

8.3 Laura L.
Singapore
June 09, 2013
Modern and Well Designed Boutique Hotel
Aesthetically pleasing design, friendly and efficient staff, great breakfast.
It is a great hotel which I wil definitely return to. The rooms are spacious and well kept, and the location of the hotel is central and vey close to KLCC. Must try the Spa and Massage, it was a heavenly experience for me and my husband.