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Excellent 8.2
Based on 4158 reviews

Recent customer comments

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based on 4159 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.8

Reza B.
June 12, 2013
Nice hotel with Petronas View
The view, location, and the food
With the superb location and all the services, it is considered as great value for money to stay in Hotel Maya.

Desmond L.
June 12, 2013
Fantastic and high end
Luxurious, comfortable, convenient
Great stay, but the view from the windows wasnt fantastic, as you could catch a glimpse of a cemetery.

June 12, 2013
Value for money
Nice design, friendly staff, location

dave B.
June 12, 2013
Nice Hotel
Nice hotel, Great Room, Fast internet,
I have stayed in many 5 star hotels all around the world and usually in suites or executive standard rooms, Hotel Maya has very nice rooms we were upgraded from their Jr suite to their Deluxe suite,the room was excellent, and had all the usual features you'd expect, The main points that let this hotel down are, In most 5 star hotels I've stayed in when you stay in a suite or executive standard room you receive complementary snacks and drinks, but not in Hotel Maya, this was disappointing. The mini bar service was terrible,and the standard of food in the restaurants was also disappointing,

Alexia M.
June 12, 2013
Beautiful design hotel with comfortable room
Design of the hotel, large bathroom, nice breakfast

Mike H.
June 12, 2013
Overpriced and over the hill
The service was terrible, the bathroom was great, and the breakfast was brutal
From the moment we walked in to the maya the service was terrible. We arrived with two small children and lots of bags. The valet didn't help us and pointed rudely to the check when asked for directions. The kids wanted to watch a movie the next day and so we selected a movie off their list. 5 hours later (12 oclock midnight) the desk phoned our room, waking us up, and wanted us to return the video or face late fees. When I returned the video the next morning I was assured all was well. Then checking out they tried to charge us for the late fee. Also during breakfast my wife found a large worm in her salad. Overall the worst hotel we stayed in during our visit to Malaysia.

Mei P.
June 12, 2013
Beautiful boutique hotel
Near to KLCC, rather value for money as it's pretty centrally located

Soon F.
June 11, 2013
Satisfactory, Chic, Boutique hotel
Breakfast, Design, City Centre
Quite relaxing.

Charlotte L.
United Kingdom
June 11, 2013
Comfortable, not quite 5* experience!
Comfortable bed, great location, large bathroom.

Jianfang C.
June 10, 2013
Superb and comfortable
Room, location and design
I love this hotel to bits. Although I was here for work, it feels more like a vacation to me. The bathroom is spacious and clean, the design of the room was well thought through and I enjoy the teak flooring more than carpet. The Chinese/Japanese fusion restaurant downstairs serve good food and I enjoy dining alone there. I will strongly recommend this hotel as it is a gem near the KLCC area.