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Hotel Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, KLCC, Kuala Lumpur, Malaysia 50450

Very good 7.7
Based on 1919 reviews

Recent customer comments

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Very good



based on 1919 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.8
  • Location 9.0
  • Room Comfort/Standard 7.7
  • Service 7.4
  • Value for Money 7.5
  • Food/Dining 7.0

4.4 LIM K.
Malaysia
June 07, 2016
good location, bad maintenance, smelly
air cond is not worked properly, temp in room is warm. requested for non smoking room but still provide smoking room.

8 Suhaila N.
Thailand
June 02, 2016
It's all great
Good location , love the services , great hotel food

7.2 Jonathan M.
Philippines
May 31, 2016
Worst Check-In and Check-Out Process
This is by far the worst experience I've encountered for a 4-5 star hotel front desk staff. Literally the check-in alone took 20 mins and the check-out took almost half an hour. The staff were polite and nice. However, the process that they currently have is just unacceptable for a hotel that is advertised as a business hotel. It is just too slow. I'm sure they aren't doing anything manually but if it was a system issue, it is very unlikely to be experienced at both your check-in and check-out dates/time.

8.4 Ser O.
Malaysia
May 30, 2016
Good location
Good location with affordable price

8 Massimo Z.
Italy
May 27, 2016
good position near the pavillion mall
rooms are big good location

7.2 Carlo C.
Philippines
May 26, 2016
Good Location 😉
See you soon 👌

6 Hamidah H.
Malaysia
May 23, 2016
good
good

6 Hamidah H.
Malaysia
May 23, 2016
good
good

8.4 Ruzaini A.
Malaysia
May 15, 2016
Value for money
Good location, easy access to shopping and business areas, clean and responsive staff, and good facilities

7.2 Merlina S.
Indonesia
May 15, 2016
Good location
Near with pavillon mall, good location. From hotel to petronas has a free bus service from the nearest shuttle bus. Get a surprise extra bed. Have any promo rate for the extra breakfast . thank you