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Very good 7.3
Based on 4718 reviews

Recent customer comments

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Very good



based on 4718 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 7.0
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Service 7.1
  • Value for Money 7.2
  • Food/Dining 6.5

Kwong W.
Malaysia
October 29, 2015
Excellent Location
Great Location, Close to Monorail & shopping mall
It is always a place where I like to stay. The room rate is reasonable compare to the surrounding. Easily access to the nearby shopping mall. Sg. Wang shopping mall, Time square, Lot 10 and Pavillion are all within working distance.

Stella Y.
Singapore
October 29, 2015
Checking-in could have been improved
Only the location
Had to wait from 2pm till almost 3pm in order to get all the 3 rooms which we had booked a fortnight ago.

Liza H.
Indonesia
October 28, 2015
Good
Near for transport
Fair

Brandon C.
Malaysia
October 27, 2015
Satisfactory
Convenient, Good location if by foot
Location is very strategic if you are going by foot but the area is very jammed and not advisable if you are travelling by car. Building overall is a bit old and does not have parking, which is rather inconvenient as there is limited parking space outside. Staff were friendly and stay was satisfactory,

Louis L.
Malaysia
October 27, 2015
Good location and quiet stay
Location, value for money and comfortable
Good location for shopping, easy to look for public transportation and valued for money. During my stay at this hotel, they did mentioned that they are doing renovation for the hotel. Disappointed with my room as my hot shower doest't work (room 1114). Have to take shower with a freezing water early in the morning. Not sure if I want to come back and stay at the same hotel for future trip.

Po C.
Hong Kong
October 25, 2015
Poor room condition
Location
Room interior is old. Toilet and shower are the worst.

Geng N.
Singapore
October 24, 2015
Great hotel in the heart of the city
location, good value for money and good buffet breakfast
As always it was a great stay. The room was very comfortable and the buffet breakfast was good with lots of variety. Only problem was the renovations that are on-going, created a small problems with only 2 elevators working. Just next to Lot10 and easily walk to Bukit Bintang area. Lots of good shopping and food around.

Daniel K.
Singapore
October 24, 2015
Dirty, Worn Rooms and Rusty Water...
Location, Value, Friendly Staff
Unfortunately, the room had thin walls and an adjoining room door; the lift shaft noise was noticeable as night, as were ANY noise from the adjoining room at any time of day. The hot water was not noticeably hot, merely warm, and the water was rusty. The room was extremely worn - I thought the same back in 2008, and seven years later, the rooms have STILL not been upgraded; not staying here again unless the renovations are complete throughout.

SHEAW F.
Malaysia
October 23, 2015
Hotel near shopping area
Near to shopping mall like pavilion, sungai wang and lot10. Near to lrt station. Easy to access to nearby food center for food hunting.
Room is cosy but look slightly old in carpets which make a bit dirty . comfortable for 2 people shott stay. Toilet is unable to flush, but staff fix it quickly after we call. Recommend for shoppers. Hotel need to upgrade some hotel fixture.

Musa A.
Malaysia
October 22, 2015
Value for money
Easy acess / good for family / shopping mall
Great.