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Very good 7.3
Based on 4761 reviews

Recent customer comments

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Very good



based on 4761 reviews
  • Cleanliness 7.0
  • Facilities 6.9
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Service 7.1
  • Value for money 7.2
  • Food/Dining 6.5

Mohd H. from Malaysia
Solo travelers
Stayed one night in December 2014
Best In Town Just Yet
Location, location and location!
Reviewed December 07, 2014

HO N. from Singapore
Solo travelers
Stayed 2 nights in December 2014
Hotel Royal ain't worth a try!
Location / Staff attentiveness / that is it... can't find 3
First of all, I saw the 4 stars rating, that's why I booked, and was really turnoff at first sight of my room! The furnitures were old, the toilet looks like it needs a major overhaul to match the stars rating! In room dining, I found strand of hair in my soup! Bfast variety were quite limited for a 4 stars standard! The bee hoon was so salty I spit it out on first bite! Swimming pool really need some work to be done! TV channels were limited! Wifi signal was bad! I m on celcom, and staying on lvl 6 and there are times wn I have no signal at all! Overall, it's overrated, probably a 4 stars 20 years back, but now, at most a 3!
Reviewed December 07, 2014

Ka L. from Hong Kong
Solo travelers
Stayed 4 nights in November 2014
Air conditioning
Location, room rate, staff performance
Location and room rate is good, the air conditioning can not be controlled, the room is very cold. The staff performance is very good and friendly .
Reviewed December 06, 2014

JOHN B. from United Kingdom
Solo travelers
Stayed 3 nights in December 2014
Nice location , nice helpful friendly staff .
Staff location room size
The only real negative was the slow internet . Everything else very nice
Reviewed December 06, 2014

Wiechrisdianto G. from Indonesia
Families with young children
Stayed one night in December 2014
Location, Location, Location
Location, Location, Location
Staff performance at breakfast floor is not welcome and not too friendly, the taste of the food is underated for 4 star hotel. The condition of the room is too oldiest and to cool (cannot adjust the temp.) The advantange of this hotel is location, thats all i can feel.
Reviewed December 06, 2014

Wiechrisdianto G. from Indonesia
Families with young children
Stayed one night in December 2014
Location, Location, Location
Location, Location, Location
Staff performance at breakfast floor is not welcome and not too friendly, the taste of the food is underated for 4 star hotel. The condition of the room is too oldiest and to cool (cannot adjust the temp.) The advantange of this hotel is location, thats all i can feel.
Reviewed December 06, 2014

Peck T. from Malaysia
Business travelers
Stayed one night in December 2014
Value for money
Hotel is Clean and staffs are in good manner
Reviewed December 04, 2014

Azlan A. from Singapore
Families with young children
Stayed 3 nights in November 2014
ok for short stay
location is great. near shopping areas.
Poor wifi connectivity. Cleaniness of the room is average.
Reviewed December 03, 2014

muhd A. from Singapore
Couples
Stayed 2 nights in November 2014
staff was nt so helpful. late check in
location
Reviewed December 03, 2014

Kim F. from Mauritius
Business travelers
Stayed 5 nights in November 2014
rooom smells and humid
ok
apart from the smell left behind on the towels and pillows after the pest control all went well.
Reviewed December 03, 2014