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Very good 7.6
Based on 2869 reviews

Recent customer comments

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Very good

based on 2869 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.8
  • Location 7.4
  • Room Comfort/Standard 7.6
  • Service 7.8
  • Value for Money 8.0
  • Food/Dining 6.7

Christopher C.
February 04, 2014
The best way for a bed and breakfast. Explore!

Nelly N.
February 03, 2014
Big room,clean and comfortable

Nelly N.
February 03, 2014
Far away from transportation
Big room,clean and friendly staff
Good but difficult to find transportation except taxi . Some taxi will be stand by in front of the hotel .

Nelly N.
February 03, 2014
Good hotel but far away from any transportation
Big room, clean room and fast internet
It's great but difficult to find bus over there . And the information of bus station is very bad .

Nelly N.
February 03, 2014
Dont have transportation around there
Clean,big room and highspeed internet
It's great hotel but the location is far from general transportation. So we need a taxi to go anywhere . And the taxi in front of the hotel is very expensive because they dont use the meter .

mansour B.
February 02, 2014
Not to bad
The internet was good the staff were good and reliable and the value for money
We had stayed at this hotel for a week, the breakfast was ok and the staff are friendly and good but the the problem was that the room had very small light

Josie H.
January 26, 2014
Nice experience.
Wide variety of buffet breakfast, easy access to public transport, close to shopping area
Hotel Sentral Pudu is close the public transport,there is nice buffet breakfast, it also close to shopping area, nice friendly staffs.

Tatiana M.
January 26, 2014
I hardly got a key for my room
location, big room, wifi in room
We arrived about 1am from the airport, pretty tired, and were informed at reception that they provide only 1 key for 3 of us. That is totally unacceptable 'coz they sold the room for 3 people and must provide a key for each guest. If I pay for a room I want to be able to enter my room whenever I want it, the same is valid for my friends. I don't want to make any arrangements with friends or reception to get a key for my room when I need it. So I spent more than half an hour in the early morning after long flight arguing with reception to get the key for the room I paid for! That's an absurd. I don't know if the management of this hotel is greedy or stupid on this matter 'coz the plastic cards used for keys are very cheap and it takes seconds to program a card for a guest. Only when it was clear that I'm not going anywhere without keys the receptionist very unwillingly provided 2 extra keys. She never apologized for wasting my time and looked as if she made me a big favor. I spare you most of the "reasons" I was told why it's not possible to get 3 keys for the triple room. Some of them were even funny, the first try was "1 room - 1 key", than "2 beds - 2 keys" I guess, the management forgot that they get payment from guests (not from their rooms or beds) and therefore they must provide some service in return. I wanted to share my thoughts with a manager but he was never present when I asked for him (two times) so I gave up. The condition of our room was worse than it my previous stay. Noise when I switched on and off the AC. We were told that "the motor is old and nothing could be done". The fridge didn't work and some our food got spoiled. They changed the fridge after our complain and the new fridge was okay. A lamp above the table didn't work and we had to call several times before it was fixed. It's dark in the evenings 'coz rooms don't have any ceiling lights. It was the last time I stayed in Sentral Pudu and I would not recommend it anybody.

kevin H.
United Kingdom
January 26, 2014
comfortable, plesant staff
internet, close to transport system and shopping
the hotel is good value for money and convenient for getting around the city as it is close to the Imbi monorail station which can be accessed from the times square chopping mall (less than 5 mins walk)

Steffi W.
January 22, 2014
Far From Shopping Centre
Large Room, Clean, and Cheap
The Location so far from Shopping Centre, we must walk approximately about 10 - 15 minutes to go to Bukit Bintang or Sungai Wang area. Their breakfast is good enough and the room is clean and comfortable. And also they have High Speed Internet. Recommended for Backpacker.