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Recent customer comments

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Very good



based on 6414 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.8
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 8.1
  • Food/Dining 6.9

Linh V.
Vietnam
July 30, 2015
good choice
great location, helpful staff, reasonable price
A good choice with reasonable price. I will choose this hotel for my next time to KUL.

Yuke P.
Brunei Darussalam
July 30, 2015
Hotel staffs are very friendly and helpful.
Friendliest & helpful staffs, clean room, nice breakfast
Our stay were pleasant. The hotel situated in a wrong area. It's very dirty & crowed area. No doubt it's near kl sentral.

John M.
United States
July 30, 2015
Still our favorite budget option in KL
excellent location, attentive staff, great security
We have stayed here several times before and were still pleased with the comfort and services provided. As everyone else has noted, the hotel offers a great location with easy access to the LRT and monorail, which makes exploring KL a breeze. Nu Sentral Mall offers money changers, supermarkets and fruit stalls, shopping, and a wide selection of local and western eateries. And because it's located in a more working class neighborhood, perhaps it offers a more realistic Malaysian experience than those located in the glitzy, swankier environments. Really enjoy this place!

NOOR H.
Malaysia
July 28, 2015
Gateways
location near nu sentral and kl sentral, quiet surrounding during night time, variety of foods and shops
Booked for 3 nights for a deluxe room with breakfast! Called earlier for late checkin and was gladly welcome by the staff on duty. Location was easy to find after coming out from nu sentral. Checkin was fast. Room on the 8th floor. Quiet most of the time. The room was clean with basics, bathroom, tv, 2 single beds. Shower section could hv a proper partition but not a huge problem. Guards on duty around the clock by the main entrance and lift. Did not get the chancr to try the breakfast, so just let it pass . Plenty of food stalls and shops surrounding the hotel. 10 minutes walk to nu sental and kl sentral. Check out process was fast too.

WAI W.
Malaysia
July 26, 2015
Comfort and convenient
Location/accessibility, food and cleanliness.
Comfortable and value for money.

Ming L.
Singapore
July 24, 2015
normal standard hotel
price, security and location

Mensielito T.
Philippines
July 23, 2015
Hotel
Proximity to monorail station
It was so so. The room is quite small.

Jeng C.
Malaysia
July 21, 2015
-
Location, Room Comfort and Cleanliness
Good, but the hotel should provide mini bar/fridge for the customer.

Nigel B.
United Kingdom
July 18, 2015
Excellent. Recommended
Spacious well equipped rooms. Very comfortable bed. Quiet though very central location.
Very good. Swift check in. Really liked my room and view over sports field. Excellent WiFi. Very pleasing bathroom n towels. Will return.

Manreet S.
Malaysia
July 16, 2015
Great Stay
Location
Smooth check in and check out. Walking distance to KL sentral. Overall nice room, clean and tidy. This is a non smoking hotel.