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Verified traveler reviews

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Very good



based on 6448 reviews
  • Cleanliness 8.0
  • Facilities 6.9
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for money 8.1
  • Food/Dining 6.9
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Muhammad H. from Malaysia
Couples
Stayed one night in July 2015
good
good
good
Reviewed August 04, 2015

Yuke P. from Brunei Darussalam
Families with older children
Stayed one night in August 2015
Love the friendliest & Helpful staffs
Cleanliness, friendliest & helpful staffs
Stay were Always pleasant but not the location.
Reviewed August 03, 2015

RAZIE S. from Malaysia
Business travelers
Stayed one night in July 2015
Value for money but no car parking provided
Location is strategy near to public transport and shopping complex
Difficult to find parking because this hotel don't have parking provided. You need to park at public area and during night is a big scary. Beside this hotel have budjet hotel and is a big scary.
Reviewed August 02, 2015

Linh V. from Vietnam
Families with young children
Stayed 2 nights in July 2015
good choice
great location, helpful staff, reasonable price
A good choice with reasonable price. I will choose this hotel for my next time to KUL.
Reviewed July 30, 2015

Yuke P. from Brunei Darussalam
Families with older children
Stayed one night in July 2015
Hotel staffs are very friendly and helpful.
Friendliest & helpful staffs, clean room, nice breakfast
Our stay were pleasant. The hotel situated in a wrong area. It's very dirty & crowed area. No doubt it's near kl sentral.
Reviewed July 30, 2015

John M. from United States
Families with older children
Stayed 3 nights in July 2015
Still our favorite budget option in KL
excellent location, attentive staff, great security
We have stayed here several times before and were still pleased with the comfort and services provided. As everyone else has noted, the hotel offers a great location with easy access to the LRT and monorail, which makes exploring KL a breeze. Nu Sentral Mall offers money changers, supermarkets and fruit stalls, shopping, and a wide selection of local and western eateries. And because it's located in a more working class neighborhood, perhaps it offers a more realistic Malaysian experience than those located in the glitzy, swankier environments. Really enjoy this place!
Reviewed July 30, 2015

NOOR H. from Malaysia
Groups
Stayed 3 nights in July 2015
Gateways
location near nu sentral and kl sentral, quiet surrounding during night time, variety of foods and shops
Booked for 3 nights for a deluxe room with breakfast! Called earlier for late checkin and was gladly welcome by the staff on duty. Location was easy to find after coming out from nu sentral. Checkin was fast. Room on the 8th floor. Quiet most of the time. The room was clean with basics, bathroom, tv, 2 single beds. Shower section could hv a proper partition but not a huge problem. Guards on duty around the clock by the main entrance and lift. Did not get the chancr to try the breakfast, so just let it pass . Plenty of food stalls and shops surrounding the hotel. 10 minutes walk to nu sental and kl sentral. Check out process was fast too.
Reviewed July 28, 2015

WAI W. from Malaysia
Families with young children
Stayed one night in July 2015
Comfort and convenient
Location/accessibility, food and cleanliness.
Comfortable and value for money.
Reviewed July 26, 2015

Ming L. from Singapore
Business travelers
Stayed one night in February 2015
normal standard hotel
price, security and location
Reviewed July 24, 2015

Mensielito T. from Philippines
Solo travelers
Stayed one night in July 2015
Hotel
Proximity to monorail station
It was so so. The room is quite small.
Reviewed July 23, 2015