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Recent customer comments

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Good



based on 90 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 4.0
  • Location 8.4
  • Room Comfort/Standard 6.8
  • Staff Performance 6.6
  • Value for Money 7.0
  • Food/Dining 5.5

8 mohd N.
Malaysia
June 13, 2014
value for money
close to shopping area, nearby food stall and public transport
really value for money easy access to public transport, restaurant, shopping area no negative comment

5.7 Isma I.
Malaysia
May 13, 2014
Good
Good location

6.3 Fredrick B.
South Africa
April 26, 2014
Nothing special but good
Staff was friendly but the rest was average

8.7 Abdullah S.
Malaysia
February 04, 2014
A good budget hotel
Clean, comfort, value for the money
Entrance is just beside Palace hotel. This hotel is good for the prople to have a transit stay. Small room, similar to tune hotel size of standard room. Got an LCD tv with some channels. Fully functioning air cond. Clean bathroom with good ventilation and hot shower. No lift access to higher floors (only can use staircase). Room is not sound proof, can hear people takling outside clearly, and sometimes can disturb you sleeping. Not recommend for senior citizen because of no lift available. Definitely will stay here again in future. A simple hotel which gives great value for your money!

7 Mohd J.
Malaysia
November 15, 2013
clean rooms..
clean, budget, location..
i hope Hotel Surya staff or admin always look for the request the traveler at this agoda request box.. tq..

6.3 Mohd J.
Malaysia
November 15, 2013
clean rooms..
clean, location, budget
3 rooms that i booked.. i want it at the same floor... but juz 2 rooms at the same floor and the other 1 at the other floor..

7 Dayang R.
Malaysia
September 17, 2013
my 3rd time at hotel surya
fast and free internet, close to cheap local eating place, fast check in.
Our room were at the 3rd floor, tht means 3 flight of stairs. Water pressure was very low. Compared to other budget hotel (not on agoda lists) hotel surya fared much better. Other than tht, nothing to brag abt, tho i would probably stay there again just for the price and location alone.

6.7 barb K.
Australia
September 13, 2013
close to shopping
good room, good tv channels, clean room
great except for the 2 flights of stairs you need to get to the reception area. If you have heavy bags forgot it. No refrig, besides that it is ok.

7.7 KOICHI E.
Japan
September 13, 2013
Not bad, so so good by price.
It is nearly the center of the city, Many dining area to choose. Many shops and night market are near Hotel,
It is good to stay for sleeping. Security situation is good as hotel is in front of the police station(box). I never expect to hotel service without sleeping. Internet is also very narrow to use but it is enough to use email. Agoda ask me about meal condition, how I can reply. I just check 3. It is covinience to take cheap food at hawkers with local people as my booking is without meal. My purpose to stay was seeing Merdeka events, specially parade. It is close to the place for Merdeka parade about 10 mimutes walk. I enjoyed Merdeka Eve with Malaysian till 1 am. I also found the cheapest shop in KL near hotel, where selling Indian products.

7 HAJI S.
Brunei Darussalam
September 08, 2013
good hotel but no lift to go up..must use stairs..
near to myedeen shopping,near to food centre and near to sogo and surroundings chopping complex
actually we like to stay here because it is near to shopping malls but due to the no lift to go to level 3 its very tired to go by stairs..