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Excellent 8.3
Based on 4769 reviews

Recent customer comments

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based on 4769 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.8
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Ida S.
December 03, 2013
Great Stay
Location, Nightlife & Shopping Area
Perfect. Good location. Easily access to nearby shopping area and nightlife.

Wai L.
December 02, 2013
convenient and pleasant
location, cleaniness and security
good, the location is near to KLCC convention center - there's a bridge that links to KLCC, very convenient.

Peter B.
November 30, 2013
Great service from staff especially the front office desk -

Daniel M.
November 28, 2013
Everything worked as we expected or above.
Breakfast; our room; pool area
We came to KL for a wedding staying 6 nights. The hotel was very central for everything we did including heaps of shopping. Everything at the hotel worked easily breakfasts were great with heaps of choice and inexpensive. The pool and gym were very nice, all of us had manicure & pedicures are they were good and well priced.

Kok C.
November 19, 2013
Comfortable stay with great hospilitality services
Centeralised location, walking distance to major attractions and food variety

Kok C.
November 19, 2013
Comfortable room with great hospilitality
Centeralised location, walk distance to major attractions and food variety

Nick F.
United Kingdom
November 18, 2013
Great hotel
Price, Room size (large desk), friendly staff
Hotel is 4or5 star quality, friendly staff, good location and price is pretty low.

Eugene K.
November 15, 2013
location, location and location
Have stayed at the Impiana multiple times now. Always satisfactory.

Yoon C.
November 13, 2013
Busy and Tired
close to KLCC, walking bridge to city center, avoid the jam
This is my second time at Impiana KLCC Hotel. But this time, my experience was not as good as the 1st. Firstly, my room was a small one with only a queen size bed. As this time, my 2 years old daughter was travelling with me. The bed was so small to fit 3 of us. The water heater is leaking.

syed A.
November 12, 2013
Awesome hotel. Valet parking is superb.
shopping, great view of klcc, easy axcess to highways
it was a plesurable. the staff were attentive to our needs. the club floor breakfast was superb. view of the Twin towers from the balcony and our rooms. i would recommend Agoda customer to experience it.