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Excellent 8.3
Based on 4752 reviews

Recent customer comments

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based on 4752 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.8

Abdul A.
June 16, 2013
Excellent room, courteous staffs.
Room, restaurant and location

Muhammad T.
June 14, 2013
Quiet N clean hotel
Clean room, quiet surroundings and in the middle of pavillion n KLCC
A nice and quiet hotel which is in the middle of pavillion and KLCC...N they are linked/accessesible by an air-conditioned need not worry abt rain ;) lastly the room ambience is nice and the most impt factor for is the room are very clean.

Mohammed A.
June 14, 2013
Good for the regular business travellers
Location, location, location
It ws a great & comfortable stay. Ideal for short business trips within KLCC area and with best value.

June 14, 2013
Good stay for shopping
Good breakfast Good city hotel Close to major attraction

Su A.
June 13, 2013
Friendly Staff, Clean room
Nice food, Good location, Friendly Staff

koh C.
June 13, 2013
good location
good location. .attentive staffs..clean wifi

June 12, 2013
comfortable hotel , perfect location
large rooms, free wireless internet for multiple devices, location
Stayed with a friend when we visited for a conference at KLCC convention center. The location was just perfect. There is a covered walk way connection hotel to conference venue, to surya KLCC, and Pavillion mall at bukit bintang. Resonably priced compared to the hotels in the area. Loved the large rooms. Had direct view of the petronas twin tower from the rooms. Very convenient if u want to shop around KLCC area and the night life. Only glitch was, we ordered for room service breakfast, but the staff forgot to collect the menu, so had to reorder everything in the morning. Did not try the hotel spa. But looked nice. The pool side was a bit small, but a good view of the city skyline. We used the club floor gym which was nice as the lower level gym was under repair. Overall a good hotel.

nien G.
June 12, 2013
disappointed stay at impiana
centrally located,close to klcc,easy acess to public transport
it wasn't a pleasant stay. room wasnt clean and the staff is unfriendly and unhelpful. service was lousy and could even described as rude. food wasn't nice as well. basically a over priced hotel.

Adrian R.
June 12, 2013
Great location, Near KLCC
Location, Price,

giorgio G.
June 12, 2013
good lodging in the centre of KL
Central location, good international food
good value for money during promotions excellent breakfast and dinner room a little dirty and some broken items personal at reception not smart