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Excellent 8.3
Based on 4721 reviews

Agoda Verified Reviews

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Excellent



based on 4721 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 8.1
  • Food/Dining 7.8

9.7 ARDHANA A.
Indonesia
March 10, 2015
Feels like it's more than 5 stars hotel
room, clean, breakfast
It was a 4 stars hotel but the room condition and the service is more than 5 stars hotel.

10 Philippe G.
Switzerland
March 09, 2015
Perfect location very central to everything
Location, big comfortable rooms, breakfast
Stayed here one night as the next day I was flying back home. I was traveling with my friend and when I checked in, they said that there was only a queen bed for the superior room. The reception clerk very well understood the inconvenience and proposed at first an upgrade for two hundred and nine myr. I refused as I wrote in the Agoda reservation that I need two dabble beds. Seeing that we where regular clients, they finally upgraded us at no cost to a deluxe room. This was a very l'info gesture on their behalf. Agoda, please clarify the superior room issue that only has one queen size bed. If you are proposing this type of room on your site, it should not be the client who discovers on site that the room doesn't come with two beds. Yes I will be coming back to this hotel.

9.3 ZULKAFLI R.
Malaysia
March 09, 2015
VALUE FOR MONEY
LOCATION, FOOD AND CITY VIEW
NO ISSUE

9.3 Nur Z.
Malaysia
March 05, 2015
Great experience
Food view leisure
Great

8 Ebrahim A.
United Kingdom
March 02, 2015
Make sure you have printouts of your booking
Good gym, central location and everything as expected
Their reservation system was down and I only had electronic emails regarding my booking. Took over 40 mins to sort out but they did upgrade my room so I'll let them off! Could have done with walkin shower rather than bath with curtain as other 4 stars have eg Parkroyal. Annoyingly the Hyatt is across the road and when you see the size of its pool compared to Impiana you kind of wish you paid a bit extra and get the 5 star treatment for not that much...

6.7 Soon F.
Malaysia
March 02, 2015
Average Hotel
Good location/ easy sky bridge connection / variety of buffet selection.
Average.

9.7 Danny Y.
Singapore
March 01, 2015
Great hotel
location, good breakfast, quiet
very good

8 MYINT M.
Australia
February 28, 2015
Convenient and well placed
Food location and room
Not much to complain. Not extra ordinary but good location for walking distance to all major malls

9.7 Khairul A.
Malaysia
February 28, 2015
Nice location
Food, location and comfort
Rest and rilex

8.7 YUSRI K.
Brunei Darussalam
February 26, 2015
Awesome
clean, safe and confort