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Excellent 8.3
Based on 4771 reviews

Recent customer comments

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based on 4771 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.8

Wong P.
May 01, 2015
nice breakfast
disappointing; air con not cold at all. After changing room it's still the same.

Nizam W.
Brunei Darussalam
April 25, 2015
One of our favs in KL
Prime Location, Good Food and Friendly Staff
We are returning guests and simply like this hotel for its reasonable rates and location. Restaurants in the hotel serve yummy food as well. One drawback though, the rooms are not carpeted thus it can get a bit noisy and less cosy.

md. R.
April 25, 2015
hotel in the sea
location, comfort, seaside hotel
The car park is quite far from the hotel and there is a shuttle that will take you to the hotel for check in . the check in process is fast and we were taken to our rooms via shuttle . the hotel is on the sea surface and the view is very outstanding, The food in the hotel is just OK however there are options for you to eat at local restaurants and hawkers at the beach area just beside the hotel. The beach has some beach activities but I don't think I want to swim in the sea. The beach is not that clean but i think it was quite OK, not too dirty too. All in all it was a good weekend breakaway from the city.

Jordhat J.
April 24, 2015
Strategic Location and Good view
Location, View, Comfort Rooms
Comfortable rooms, great location, good view but the front desk was a bit slow in checking in compare to other 4 star hotels and also the parking were a bit tight..

Lyanis S.
April 23, 2015
A great weekend getaway
Loved the breakfast buffet spreads, infinity pool and friendly staffs

Milded G.
April 21, 2015
Great Hotel Experience
Location, Customer Service, Accommodation
Our stay in this hotel made our KL experience very relaxing and fun. The location is excellent top with extra ordinary accommodation and good customer service. Impiana offered an afternoon buffet snack for all guests which made the whole experience more fun and exciting. Love the experience, my second time with this hotel and I would love to come back given another chance.

Hery L.
April 20, 2015
No bed-side master switch ??!
No bed side master switch. So you have to get up off our bed to switch on/off lights. Lights keep failing, we had to call in maintenance guys to fix the lights 2 out of 3 days of our stay. The bathroom door was dislodged from its reel when we checked in. No bed side master switch. Lights keep failing eve The good thing was that they allowed us to check out late. Internet / wifi speed was reasonable. room was clean.

South Korea
April 19, 2015
reasonable price
price, location, kind staffs
reasonable price, good staffs, clean room. i recommand this hotel for a business trip.

April 16, 2015
Big room.
breakfast , night life n big room
the room are big for three of us.

Fifiazlina J.
April 14, 2015
Impiana 2nd staycation
the room, customer service and location