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Excellent 8.3
Based on 4752 reviews

Recent customer comments

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based on 4752 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.8

Mark T.
United Kingdom
November 01, 2014
Impiana Again and Again
Location, service, comfort
Excellent. All members of staff greet with a smile at every opportunity. Room is spacious and very comfortable

Rahmat W.
November 01, 2014
helpfull staff
staff, rooms and location
very good stay. worth the money with helpful staff, clean environment and great location. will come back definitely.

Andrew B.
United Kingdom
October 31, 2014
Ultra-convenient for KLCC and malls
Location, convenience
I had a pleasant stay at the Impiana hotel which is perfectly located to walk over directly from the hotel onto the pedestrian bridge to either KLCC or the nearby malls. No need to dodge the traffic or stay too long in the sun. The hotel breakfast was good, as were the service and staff. My only gripe was the room condition which appeared rather worn out and tired, and not particularly well thought out in terms of layout, in particular the light switches which are scattered around the room (inside wardrobes and hidden behind the kettle for some reason) and there isn't even a switch by the bed (that works).

Luthano B.
October 31, 2014
fantastic !! will come back again for sure !
1. nearby pavillion and klcc. 2. good food. 3. nice bar facing twin towers
That was amazing !!

Pimpajee P.
October 30, 2014
Great service Great Location and Great food
Food, Swimming Pool and Location

Choi S.
October 30, 2014
My 1st business trip stay at Impiana KLCC
good location but need a lot of improvement on Asian breakfast I had. Most of the food too dry and not in good quality eg. Dim sam and beef bacon were too dry.

Jason M.
October 30, 2014
Great location, awesome pool
Location, view, pool

Iu C.
October 29, 2014
Strategic location!
Good location / impressive services / good quality

Yeo S.
October 29, 2014
Nice and comfortable
cleanliness, big room and good location
The hotel is clean and room is clean

Nur S.
October 28, 2014
Awesome Suite!
Suite, food and staff
I booked a suite for a night. Excellent service. Friendly staff. The room was spacious and clean. Great location. Breakfast at the club lounge was awesome! Great food and view! Will come again and book the suite.