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Excellent 8.3
Based on 4753 reviews

Recent customer comments

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based on 4753 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.8

Frank G.
July 19, 2014
Quality hotel in heart of KLCC.
Location, room, breakfast.

Enza V.
July 16, 2014
Nice hotel. Very welcoming. Nice breakfast.
Pool. Breakfast. location.
Ago da need to communicate with the hotel more about check in details. We are 2 adults and 2 children and require connecting rooms. We booked and paid for superior only to be told upon arrival that we needed to pay extra for deluxe so the rooms can connect. How can 2 minors stay in a room far away from their parents? Not happy with this.

Suhaimi S.
July 16, 2014
Excellent in every aspect.
Good location in the city centre. Near to major shopping malls. Near to klcc for business meetings.
Services provided as expected. Spacious and clean room. Practical working table provided in the room really help. Fast and reliable free internet access. Fast service by friendly staff. Very satisfied with yhis hotel.

woon K.
July 15, 2014
Nothing to write
Nothing to write

Tharm H.
July 14, 2014
great stay
location , friendly staffs , and clean

Iris L.
July 14, 2014
Good location
Location location location

Mohd O.
July 14, 2014
Amazing holidays great location, staff friendly
Great location Staff friendly Overall service excellent
Great stay with my family, great locations for shopping, nice view KLCC twin towers, valet parking, nice food

John B.
United Kingdom
July 14, 2014
Good hotel but poor restaurant service
Good location.
I booked for my wife and family. Bad experience at the hotel restaurant (Tonka Bean). Staff attitude was poor and my family had to climb stairs to an upstairs section with poor buffet selection.

Vincent S.
July 13, 2014
Excellent and Superb!
Centrally Located, Quiet Surroundings and Close to Shopping areas.
Impiana Hotel KLCC is a superb hotel. We really enjoyed our stay with Impiana Hotel. The staff are attentive and friendly, and the location is close to shopping areas and major attractions. Will definitely return to this hotel and recommend to friends.

Vincent S.
July 13, 2014
Superb & Awesome!
Centrally located, Close to shopping areas and attractions.
We really enjoy our stay with Impiana Hotel KLCC. I reserved for 3 Superior rooms but we were upgraded to a Deluxe Room. Thanks Impiana Hotel to the warm reception and accommodation accorded to us. Will definitely return to this hotel and even recommend to my friends and family.Superb and Awesome!