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Excellent 8.3
Based on 4771 reviews

Verified traveler reviews

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based on 4771 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.8
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su C. from Singapore
Business travelers
Stayed 3 nights in May 2014
good & love the location
1.easy to access for shipping 2.good food 3. Good view
Good & hope the hotel can be good as well
Reviewed May 10, 2014

Tan C. from Singapore
Business travelers
Stayed one night in January 2014
Good value business hotel in the heart of KL
Location, value for money and leisure facilities
Excellent stay at the Impiana, only marred by the bellboys insistence that if you need a taxi you should take the one they recommend ( a common complaint in KL), these taxis are more expensive because the bell boy takes a commission! Five minute walk to conference centre and Suiia shopping centre - great location. Rear rooms have a disappointing view of a derelict hotel, front rooms enjoy a view of Petronis towers.
Reviewed May 08, 2014

LI N. from Malaysia
Stayed one night in May 2014
great location
close to KLCC, easy access to shopping area
the parking space is small, good location.
Reviewed May 06, 2014

VOON L. from Malaysia
Stayed 2 nights in August 2013
Size of room, Location, Staff
My experience was good.
Reviewed May 01, 2014

Zuraiin Y. from Singapore
Families with young children
Stayed 2 nights in April 2014
Pleasant and comfy stay.
Toilet, reception, quick check-ins
Pleasant. Room looks new and was very clean and comfy.
Reviewed April 29, 2014

Anna X. from Australia
Solo travelers
Stayed 4 nights in April 2014
Great hotel. Big room with high ceiling.
Room size. Close to shopping centres.
Love this hotel. Better than my expectation. This hotel was very close to shopping centres and twin tower. Staff spoke good quality English. It also has high speed wifi internet speed. The deluxe room was awesome with high ceiling and room space was big for two. Definitely will stay at this hotel next time I visit Malaysia!
Reviewed April 28, 2014

Nicholas L. from Malaysia
Stayed one night in April 2014
Wonderful, Centrally located, Room Clean
Friendly Staff, Room Clean, Big Room
Reviewed April 28, 2014

J.P. C. from Germany
Business travelers
Stayed 6 nights in April 2014
convenient & efficient
location, room size, pool
overall very pleasant, spacious & clean rooms, good breakfast, efficient & helpful staff
Reviewed April 28, 2014

generose A. from Philippines
Families with young children
Stayed one night in November 2013
Very comfortable and satisfied
Huge room,clean bathroom fast wifi connection
We will surely go back
Reviewed April 24, 2014

veronica T. from Singapore
Stayed 3 nights in December 2013
The room was huge, close to KLCC, near to shopping malls
Wonderful experience, the room had good facilities and the hotel amenities were great!
Reviewed April 23, 2014