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Excellent 8.5
Based on 2212 reviews

Recent customer comments

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based on 2212 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.3
  • Food/Dining 8.2
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Peach C.
January 15, 2014
Excellent hotel. Very pleasurable stay.
Luxurious sorroundings, great service, affordable price.
A very pleasant stay. The breakfast was great with lots of options. The room was lovely with quality linen and a comfortable bed. I especially appreciated the pillow menu. The best thing of all was the swimming pool. Spent the best part of the morning relaxing on the sun beds and taking a dip before heading out for shopping.

Quentin P.
January 13, 2014
Good Hotel, nice design
Staff performance, Restaurant, comfortable rooms
We had a good stay except that there were only smoking rooms left.

Ricardo J.
January 11, 2014
Great hotel
Great lobby, big room, good japanese restaurant
The breakfast buffet is good. The room is big with comfortable bed. I like the shuttle service going to KLCC. I will never forget the Japanese restaurant inside the hotel because the food is so delicious.

Ferlynne J.
January 09, 2014
Strategically located, Feels like 5-star, Spacious comfortable room

Nurhasanah I.
January 08, 2014
Great stay with the kids at a great hotel
Location, Large room, Great staff
We stayed there as a family with 3 young boys who love to run around all the time, swimming and going places. Staying at this hotel was a great experience for us, the children had an incredible time, running around at its huge lobby all the time, swimming and running up and down the elevator. The location was great, very close to major shopping malls and also close to local dining restaurants. It was great that the hotel provides shuttle service to KLCC and Bukit Bintang which were two of the most famous and most visited shopping areas in Kuala Lumpur. We used the service everyday during our 3 nights stay there. Saved a lot of money on transportations as the kids love to go to the mall to buy toys, or to eat. We would definitely stay here again if we come back to Kuala Lumpur again. The staff were great too, very friendly and helpful. Thank you!

January 06, 2014
large room & large bathroom,
large bathroom, super king size bed, best room service ever
we are very pleasant for our stayed here. super large room and bathroom, bathroom equipment are high quality, very impressed their fast room service, we order our food and expected it will deliver after 30mins (as usual), however, the food came within 15mins. highly recommend this hotel

Aries W.
January 01, 2014
Pleasant stay, wish could've been longer
Big room,clean room,close to klcc
Nice and comfortable hotel but the staff not friendly enough especially when check in

sally L.
December 31, 2013
great and comfortable hotel in city
comfortable bed, nice pool, great breakfast

saiful H.
December 25, 2013
my little kids enjoyed the room size n swim pool
centre of KL, bed n pillows were superb, swimming pool for kids were super

Syed M.
December 25, 2013
nice and COOL~!
near to KLCC , nice service, and the is so clean.. like that!
seriuosly nice room...good service...easy to go everywhere because it near to any shopping mall,restaurant, can walk only 1 to 5 minutea to KLCC..