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Excellent 8.5
Based on 2192 reviews

Recent customer comments

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based on 2192 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.3
  • Food/Dining 8.2

May 14, 2013
Comfort room
Confort bed, clean bathroom and good breakfast

Zefri D.
Brunei Darussalam
May 13, 2013
Great central location
good room size, amenties and locationi

Ian A.
May 13, 2013
Good hotel
Centrally located, good quality and good conference facilities
Centrally located, good quality and good conference facilities. I would recommend this hotel.

Jessie G.
May 09, 2013
It was the most comfortable bed
Comfortable and big bed

May 09, 2013
Pleasant, comfortable and convenient.
Location, service standard and comfortable room.

May 09, 2013
Great posh option in KL centre
unbelievable large king size bed, next to malls, decent room service

Zonglin C.
May 05, 2013
Comfortable City stay
1) Big room 2) Walking distance to Suria KLCC 3) Delicious breakfast buffet
Upon arrival, I was glad that I can have an early check in as early as 10 am, for smoking area room. But due to the hact that I am a nonsmoker and smoking area room is at lower level, I decided to wait. Even so, I was called by the hotel counter service that my room was ready as early as 12 pm, despite the fact that the official check in is 2 pm. One minus point, I am sure when I booked this room from Agoda, it was advertised to have 2 buffet breakfast even though I am staying in a king size single room. But confirmation by the hotel staff was 1 buffet breakfast only, make sense because I checked in alone. I was gonna invite my friend who lived in KL for breakfast, but pretty disappointed misled buffet breakfast entitlement because a lot of hotel booking website (no only Agoda) advertised that this king size single room is entitled 2 buffet breakfast, not 1 only. Hope this get clarified in the future.

fang Y.
May 04, 2013
Good hotel but poor management...
Central located,big room n comfort bed
The hotel is nice but the worker needed to be more friendly n helpful....dont see much of smiling faces...

Joanne G.
United Kingdom
April 30, 2013
Superb friendly staff.
Friendly staff, 10 minute walk/shuttle bus to Petronas Towers, breakfast buffet

Adrien P.
April 29, 2013
Great location for visiting KL
Location, rooms and breakfast