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Excellent 8.7
Based on 1364 reviews

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Excellent



based on 1364 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Trent B. from Australia
Couples
Stayed one night in September 2015
Sadly only one night in stay this time
Great location. Great building(there are newer if that is your thing). But the number one reason i would recommend this hotel over others in KL is the staff. Every single one of them are fantastic!
Absolutely lovely. The staff really do go out of there way to make you feel special. Nothing is too much trouble. Amazing location for shopping at Pavillion.
Reviewed October 07, 2015

Win T. from Malaysia
Business travelers
Stayed one night in September 2015
JW Marriott Hotel Kuala Lumpur
comfortable
good
Reviewed October 05, 2015

vivian C. from Singapore
Couples
Stayed one night in June 2015
so so
location, location, location
5 stars but lack the personal touch...not a fault but paying a few dollars more will get you a 5 star with 6 star experience at the grand hyatt and the ritz carlton
Reviewed October 02, 2015

jimmy H. from Malaysia
Couples
Stayed one night in September 2015
great hotel
location service food
pleasant overall. no major issues .
Reviewed September 28, 2015

Lim N. from Malaysia
Business travelers
Stayed one night in March 2015
Great location, Good Beakfast & Cleanliness
Comfort room, good breakfast & value for money
I enjoy my stay very much & definitely will recommend to others & come back again.
Reviewed September 28, 2015

Lim L. from Malaysia
Couples
Stayed 2 nights in September 2015
Colonial style hotel
Good location, comfort bed and friendly staff
I always love to stay at this hotel, ad the location is very good. Just opposite pavilion and few steps to Lot 10 shopping mall. And I love the English style designed. But, the sound proof is bad.
Reviewed September 28, 2015

Johnny C. from Taiwan
Business travelers
Stayed one night in September 2015
Great Location
Location, Location , Location
2 nights stay with deluxe room / 1 king size bed , very comfortable and clean , and will definitely come again
Reviewed September 22, 2015

Charles D. from Australia
Couples
Stayed 5 nights in September 2015
5 day stay
Cleanliness, comfortable bed, central/ close to restaurants and shops
Reviewed September 21, 2015

rami A. from Saudi Arabia
Couples
Stayed one night in September 2015
Nice location and clean room
nice location and clean room
Reviewed September 21, 2015

Elizabeth L. from Malaysia
Couples
Stayed 2 nights in September 2015
5 stars
Great location, good service, great rooms.
Reviewed September 16, 2015