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Excellent 8.7
Based on 1357 reviews

Recent customer comments

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based on 1357 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

September 02, 2015
best hotel in kuala lumpur
Good location,clean room and good service

abdulelah S.
Saudi Arabia
August 30, 2015
JW Marriott Hotel Kuala Lumpur wonderful
near place, clean, nice
JW Marriott Hotel Kuala Lumpur wonderful and near place for shopping i like this hotel

Kee L.
August 28, 2015
Overall it's a comfortable place.
Courteous staff, clean room & timely room service.
Within my expectations

hui K.
August 23, 2015
great location
location, staff friendly, clean

Judith M.
August 14, 2015
Good 5-start hotel
Stayed in this hotel for my husband's birthday and they surprised us with not just 1 but 2 birthday cakes! Good location but check-in and check-out was slow due long queue and limited counters.

Nitiwat L.
August 12, 2015
Center in shopping. Easy to go anywhere
At the center closed to shopping mall, dinning place , and closed to twin tower
It was very good

yazeed A.
Saudi Arabia
August 08, 2015
Location loction location
Love it

david C.
August 07, 2015
Good hotel and good staff
Staff, room and location
I am enjoy

Vanessa G.
July 27, 2015
Good tq
Room comfortable and location is good
Ok good

Michael P.
United Kingdom
July 25, 2015
Good except reception
I had a really great stay here. The only issue is anything to do with reception. It is very crowded and many guests are unable to queue, pushing in even when you are dealing with the staff. The staff and management need to control the guests and bring some order in here as it is awful and ruins what is otherwise a great hotel