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Excellent 8.7
Based on 1343 reviews

Recent customer comments

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Excellent



based on 1343 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

5.7 Justin C.
Singapore
May 22, 2014
Standard affair
Large room,

10 Kelvin T.
Malaysia
May 20, 2014
Great!
Grand, Posh, Quiet

6.7 Thim M.
Singapore
May 19, 2014
Wonderful staff service compensated
Location, Location, Location
Everything was good until we found a dead cockroach in the washroom. Ugly encounter was compensated by good staff services.

8.7 Lorenzo P.
Italy
May 18, 2014
Clean, Excellent Service
Service, Location, Very nice and big rooms
The JW Marriott is my only choice when I come to KL for work, it has really great rooms and staff, a very nice Sauna and Fitness centre and is centrally located so that you have access to a lot of bars/restaurants at night.

9.7 Rungnapa R.
Thailand
May 15, 2014
beautiful and clean rooms. so Impressive
Location,room,service
Very convenient and perfect for ding and shopping.

9.3 BADRUNISSA A.
Malaysia
May 06, 2014
obliging with never ending smiles all round
efficient friendly and up to the mark
We had a very relaxing time in the luxury of our room and enjoyed the shopping malls just a stones throw from the hotel

9.7 Ali A.
Oman
May 05, 2014
Great
location, clean and restuarant
As expected

9 Redzuan B.
Brunei Darussalam
May 03, 2014
A luxury hotel with drawbacks
Location, friendly staff and room service
After a long flight from Tokyo, I really need to have a good sleep and so I requested for an early check-in. The staff were kind enough to offer me a room way before the check-in time. The room was clean and huge. The bed was comfortable and I had a good sleep until I was woken up by the guests next door. It's as if they were talking inside my room. My room was an adjoining room and it was not soundproof. I could hear the Chinese couple talking, watching TV and the occasional moaning (I'm guessing they were honeymooners). If you decide to stay here, make sure you request for a non adjoining room, especially if you are a light sleeper like me. My neighbour woke me up at 1 am and 4 am. They must be really "in love".

8 Rachel L.
Singapore
April 29, 2014
Recommended hotel
meeting room, bed, staff
Meeting room was relatively nicer compared to other hotels. Room was comfortable to stay in and staff were very friendly towards us.

8 Rachel L.
Singapore
April 29, 2014
Good Hotel
Meeting room, bed, staff
Meeting room was relatively nicer compared to other hotels. Room was comfortable to stay in and staff were very friendly towards us.