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Excellent 8.7
Based on 1365 reviews

Recent customer comments

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Excellent



based on 1365 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2
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Rachel L. from Singapore
Business travelers
Stayed 3 nights in February 2014
Not Bad
Bed Staff Service
hotel stay was not too bad. comfortable bed, located near to my meeting place.
Reviewed February 21, 2014

Adam F. from Sri Lanka
Business travelers
Stayed 2 nights in February 2014
Excellent
Location, cleanliness, staff service
It was a wonderful experience, except WIFI in room very slow, not to the standard of Marriott
Reviewed February 20, 2014

Su O. from Indonesia
Solo travelers
Stayed one night in January 2014
Really nice room
Clean, spacious, comfy
A really nice, clean, spacious room. Shopping malls around this hotel, so easy to find everything. Nice and big swimming pool. However, I didn't get a good hospitality when I checked in. The guy was far from polite, not even a hello nor a smile to the customer. For a room that quiet expensive, and as a marriott member, I would expect more politeness. That said, when I was checking out, the lady was very polite and very friendly. Overall, I would recommend to everyone to stay at this hotel.
Reviewed February 12, 2014

siu T. from Indonesia
Families with older children
Stayed one night in February 2014
good and memorable with huge room design
clean, great design and location near shopping mall
i am happy with the room design and the hotel is centrally located in the city. The hotel design is cool and easy access to everywhere. I am looking forward to stay in this hotel again.
Reviewed February 11, 2014

Indra I. from Indonesia
Families with older children
Stayed 2 nights in February 2014
Luxury hotel
Shopping area, good breakfast, value for money
Nice place to stay at KL, very close to Pavilion shopping mall
Reviewed February 10, 2014

Hui C. from Malaysia
Business travelers
Stayed one night in January 2014
Easy access and central location
Clean, tiny and friendly staff
My stay in JW Marriott is great. As booked last minute.
Reviewed February 04, 2014

Siu L. from Macau
Families with young children
Stayed 3 nights in January 2014
enjoyable
bed.. room... service...
Reviewed February 03, 2014

Febri E. from Indonesia
Families with young children
Stayed 2 nights in January 2014
nice hotel
comfort, nice design, clean
Reviewed January 28, 2014

Miryana M. from Indonesia
Families with older children
Stayed 2 nights in January 2014
great city central hotel
big room, close to shopping centres, clean
Reviewed January 27, 2014

Roseyantie R. from Singapore
Groups
Stayed 3 nights in January 2014
Excellent
Centrally located, food & shopping
Good experienced. Very friendly staff. Most important the hotel centrally located.
Reviewed January 25, 2014