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Excellent 8.7
Based on 1357 reviews

Verified traveler reviews

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Excellent



based on 1357 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Siu L.
Macau
February 03, 2014
enjoyable
bed.. room... service...

Febri E.
Indonesia
January 28, 2014
nice hotel
comfort, nice design, clean

Miryana M.
Indonesia
January 27, 2014
great city central hotel
big room, close to shopping centres, clean

Roseyantie R.
Singapore
January 25, 2014
Excellent
Centrally located, food & shopping
Good experienced. Very friendly staff. Most important the hotel centrally located.

Hock T.
Malaysia
January 22, 2014
Good for business trip
Right location for food and shopping

Zaid B.
Saudi Arabia
January 20, 2014
Very nice
Nice, close but expensive

pei L.
Malaysia
January 20, 2014
luxury hotel
convenient , luxury , international restaurant
i use to saty in this hotel due to the convenient access to all the major area. will keep going support jw marriot as it is the top three ranking hotel in kl area.everything is the best . the only minor improvement is the check in time should be more faster .

Pimchanok L.
Thailand
January 19, 2014
Excellent location, good accommodation.
Excellent services, good location, and spacious room.
Great location, adjoined to the Starhill Gallery, upmarket shopping mall, with the Feast Village offering your great variety of cuisine.

Antonyus K.
Indonesia
January 17, 2014
Clea, Comfort, Nearby
Clean, Comfort, Nearby

John G.
New Zealand
January 17, 2014
Pretty damn good.
The extra bed supplied was a Queen bed. Location was brilliant. A big room
Pretty good and we would stay there again. But even the best hotel in the world lets itself down when, upon checking out, you are presented with an account that includes a meal you didn't actually have. Our first morning there, we went down to have breakfast. We were asked for a room number, presented with a bill for 127 ringitt and told to sign. When we explained that we only wanted toast and a drink we were told it was a buffet and that was the price. So rather than sign, I ripped up the account and gave it back to them. My mistake - I should have kept it. And then we went and had breakfast elsewhere. So imagine my surprise when that breakfast ended up on our bill Sure, they went out the back and came back and said they would take it off the bill but IT SHOULD NEVER HAVE BEEN THERE IN THE FIRST PLACE. Not good enough and it leaves a nasty taste. Almost as if 'well we think you may well have had that meal but for the sake of goodwill, you cheapskate, we will deduct it'. Really unfortunate as everything else about the hotel was brilliant. I still don't understand how an unsigned, ripped in half docket made it into the system. Something is just not right here.