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Excellent 8.7
Based on 1353 reviews

Recent customer comments

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based on 1353 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

December 18, 2013
We have a good stay
location,comfort room, staff service
This hotel is in a good location for shopping. Overall I and my family had a good stay.

Hong Kong
December 17, 2013
Convenient, great services!
Location, Price and Service
Overall it was a pleasant stay with great services, food and hotel facilities. I recommend staying at this hotel especially for business travellers.

tjipto B.
December 17, 2013
great experience with nice staff
clean, nice staff, near the mall
Great experience, near pavilion mall.. Will come back again..

Xian Y.
December 17, 2013
Internet need improvement
location, gym and shopping
Its a great hotel, nice restaurants located at basement. The internet however its very tricky, that the "FREE" Internet simply doesnt works, and you will be forced to pay 50 RM to upgrade to a "Reasonable" internet.

murni S.
December 16, 2013
Best experience
Room, staff and location
Really enjoy with good assistance from staff,,also this hotel located in the middle bukit bintang area and really close to starhill and pavilion shopping center

December 15, 2013
Great. Hotel is clean.
Clean Rooms. Near Shopping. Friendly staff
It was really pleasant. Rooms were really clean and big. Staff were friendly. Worth the money.

December 12, 2013
relax & enjoy the stay in JW marriott hotel.
near the pavilion shopping mall
i feel good staying in JW marrriott hotel Kuala Lumpur . is was my great trip .

MUhammad S.
December 11, 2013
best hotel. would recommend to friends.
clean. friendly staff. near to shopping malls.
Nice hotel. Friendly staff.Near to shopping malls.

Ashley C.
New Zealand
December 06, 2013
Comfortable, professional, easy
Location, room size, professional staff
Just what we were looking for - an affordable retreat in the heart of the city for a long weekend, close to shops and restaurants, and hastle free. Staff were good, rooms were large and clean, and the stay was easy and comfortable.

Man C.
December 03, 2013
Lovely stay with my girl friend.
Centralised location, convenient and can access to all the luxury brand with walking distance.
My 4 days stay in the hotel is lovely as the hotel provide all the conveniences to me, for me to access to all the major business locations and it allows my girl friend to access to all the best shopping mall at the Bukit Bintang areas. Food surrounding the areas is fantastic, especially, the local food at the basement of Lot 10.