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Excellent 8.7
Based on 1341 reviews

Recent customer comments

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based on 1341 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

9.7 MUhammad S.
December 11, 2013
best hotel. would recommend to friends.
clean. friendly staff. near to shopping malls.
Nice hotel. Friendly staff.Near to shopping malls.

8.7 Ashley C.
New Zealand
December 06, 2013
Comfortable, professional, easy
Location, room size, professional staff
Just what we were looking for - an affordable retreat in the heart of the city for a long weekend, close to shops and restaurants, and hastle free. Staff were good, rooms were large and clean, and the stay was easy and comfortable.

7.7 Man C.
December 03, 2013
Lovely stay with my girl friend.
Centralised location, convenient and can access to all the luxury brand with walking distance.
My 4 days stay in the hotel is lovely as the hotel provide all the conveniences to me, for me to access to all the major business locations and it allows my girl friend to access to all the best shopping mall at the Bukit Bintang areas. Food surrounding the areas is fantastic, especially, the local food at the basement of Lot 10.

9 Cher L.
December 02, 2013
well spoken & staffs and comfortable room.
staffs, room and food.
I am very impressed with the front desk as well as the concierge. There is this particular staff from concierge - Kenny, was well spoken and attentive.

7.7 Michael W.
December 02, 2013
Good size room, some renovation in lobby
Good size room, central location, walking distance to KLCC
Good size room, central location, walking distance to KLCC. Valet parking a whopping 30 Ringit

10 Faezah F.
Brunei Darussalam
December 01, 2013
It was comfortable and luxurious
Location, grand, exclusive

8 LeeYing L.
November 30, 2013
friendly enviroment, clean and big room
value of moeny
It is a luxury hotel, room is big and comfortable. This hotel located in center of big city, you can enjoy differ night life in KL, and also near to shopping area. not only that you can easy to get nice restaurant

10 MD A.
November 28, 2013
excellent,satisfied,good service
me & my family realy enjoy stay at this hotel. the hotel close to all shopping complex, the staff's are friendly&helpful , in future i will stay here again.

8 Ee L.
November 27, 2013
As expected frm JW
Location, Comfort, Quality
The stay was pleasant with the comfortable room thus being able to get a good night sleep. Location is good as there are lots of shopping malls around.

8.3 HONG L.
November 25, 2013
Great stay
Great location, large bed, friendly staff
Great staff, clean rooms,location is fantastic and is juts in the heart of the city with a big shopping center