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Excellent 8.7
Based on 1353 reviews

Recent customer comments

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Excellent



based on 1353 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Terence K.
Malaysia
November 26, 2015
nice and comfort
old is gold
comfortable bed and pillow... i believe all 5 stars hotel are the same ... keep it up

ho W.
Malaysia
November 24, 2015
Good
Good
Good

ho W.
Malaysia
November 24, 2015
Good
Good
Good

Veerachai S.
Thailand
November 14, 2015
Awesome hotel
Friendly and good for children. The hotel is close to all shopping areas

soon C.
Malaysia
November 13, 2015
great location
location, branded and security
good.. great location to every where even by foot distance

soon C.
Malaysia
November 13, 2015
great location
great location, security, branded
i felt comfortable to stay here and the location of the hotel is great to every where

hairoonisaa M.
Malaysia
November 02, 2015
great staffs..they send you to the room.
the room is beautifully decorated, spacious and clean.
Very relaxing and comfortable

Shindy S.
Malaysia
November 02, 2015
In town
near to shopping mall, city and restaurants

Emma L.
Singapore
October 20, 2015
Short stay in KL
Comfort, cleanliness, location
Chose this hotel for the location as it is within Bt Bintang and opposite Pavilion, with skytrain within 5mins walk. However we expect more from a 5 star hotel. 1) Bedsheet was kinda of worn out and with bits of stain. 2) Although hotel provided complimentary upgrade of wifi, we were unable to login throughout our stay.

hui K.
Malaysia
October 20, 2015
great location
near shopping mall, restaurant, staff friendly
not bad