arrow-up-icon Get points on your miles program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 1679 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.4
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.6
  • Food/Dining 6.5

3.3 LIYANA H.
Singapore
November 13, 2015
Very bad experience
High floor, good area, good view
Very disorganised and inconvenient for guests as guests have to wander and wait outside lobby while waiting for hotel staff since there is no reception counter. We had to personally call the hotel staff of our arrival. No telephone in the room, have to personally contact hotel staff for services with their personal mobile number provided. No wifi, when stated that wifi is inclusive. No air conditioning on our second night, was forced to change room in the middle of the night. Again, have to personally contact hotel personnel via personal phone as there is no telephone in the room. Poor service, no baggage deposit available after check out as our flight was at night. They offered to put our bags in their personal office which we have no guarantee of security. Overall an unpleasant experience in the apartment.

8 Mohd S.
Malaysia
November 13, 2015
Convenience & value for money
Nearby Shopping Centre
wonderful & public transport (bus)available direct from KLIA2 to KL Apartment.

7.7 Kay G.
Malaysia
November 11, 2015
Value for money
Good location, walking distance to all big malls, big room, good view

5.7 Gaspar N.
Hungary
November 05, 2015
good location
good location, spacious room
we spend 1-2 or 3 nights there every year bcs there is a very good location, but I can see consistency is deteriorating year after year the rooms

6.3 Loh H.
Malaysia
November 05, 2015
Great location
Easy transport, LRT station inside the building; shopping mall around the corner; room is big

9 Hairul Y.
Malaysia
November 04, 2015
good hotel to stay in kl
comfort, clean & safe
Satisfied.

10 william Q.
Australia
November 02, 2015
Comfortable accommodation.
Nice well equipped room, good central city location, security building.
I really enjoyed my stay at the KL Apartments. The location to shops, monorail and the centre of the City was great. The reception staff were very helpful as were the security staff. There was a nice swimming pool on the 15th floor as was there a laundry service on that floor. My only disappointment was that the room had an old television.

3.7 Li B.
Malaysia
November 02, 2015
Worst experience
location

10 william Q.
Australia
October 30, 2015
Value for money accommodation
Good Location Friendly Greeting Excellent room
I really enjoyed my stay at KL Apartments and would not hesitate to stay there again.

4 Haji K.
Brunei Darussalam
October 30, 2015
Curtain and sofa cover need to be replaced.
I can't see the best 3 things.
So disapppinted especially the staff.