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2015
Very good 7.9
Based on 6144 reviews

Recent customer comments

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Very good



based on 6144 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.5

eunice C.
Singapore
May 18, 2014
pleasant
Clean, good breakfast and good transport accessibility
Good but it is about time they change their shampoo and conditioner.

Ong T.
Singapore
May 18, 2014
Nothing out of expectation
Location,convenience and decent
Price on the high side for the quality given, but hotel is centrally located and offers convenience to nearby attractions.

Gavin M.
Australia
May 17, 2014
Disappointing but good location
Location, food, checking-out
Check-in was long, complicated and seemingly without concern from a staff who seemed jus a little too surly for me. I boo hotels which offer good internet connection to help with work and just staying in touch - it's 2014 after all! Despite advertising in-room Wifi, my first room had neither wifi nor a cable connection. So after the difficult check-in, I then had to move rooms. Even then, the connection was marginal. Not good enough for a hotel claiming this standard. The room was clean but desperately in need of a refurb. The bathroom is old with a "step-in" shower over the bath. This needs a refurb too! One good point, the restaurant is excellent. Another good point, the hotel is well located for getting around central KL and for shopping. I'd try somewhere else over this hotel when I visit next time.

JOHNNY C.
Singapore
May 17, 2014
Good location, easy access to Shopping Belt
Location, Clean and big room
Enjoyable and comfortable stay surely will recommend friend to stay there, only one regret is that during our stay we don't have wifi and Lan internet in the room.

Christopher F.
United Kingdom
May 16, 2014
Great food but old room
Food, location, overall value
This was our second stay at Melia KL. Accommodation in KL is not very cheap- but this hotel satisfied us as it offered good location (close to some shopping centres, local eateries) and great food, keeping the rate very competitive. Some downsides were the bathroom , which looked old and damp, and room service (we asked for extra body soap but we had to call 4-5 times to receive it). However, overall, this hotel offers good cost performance.

Mano H.
Malaysia
May 16, 2014
Pleasant and comfortable
Big room, free wifi, proximity to shopping centers

mansor M.
Malaysia
May 15, 2014
comfortable stay; minor hiccups
location; friendly staff; comfortable room
in-room chiller/fridge not as cold as expected. the tap on the bathroom sink does not run water in the volume as it should reasonably be @ the water was running quite small and did not have hot/cold option although the tap blue/red colored button indicated as if it did.

Mohamad Y.
Malaysia
May 15, 2014
Fantastic Stay
Clean, Friendly and Centrally Located
Its very good hotel. Located in Bukit Bintang. All around is shopping complex. Easy to get food, there's a few restaurant, Chinese, Muslim, Indian, and also Arabian. Staff are so friendly. Room are spacious and clean. Just one thing is about the parking, its very narrow. If you are driving a big car, just be extra careful. Thanks

Mohamad Y.
Malaysia
May 15, 2014
Fantastic Stay
Clean, Friendly and Centrally Located
Its very good hotel. Located in Bukit Bintang. All around is shopping complex. Easy to get food, there's a few restaurant, Chinese, Muslim, Indian, and also Arabian. Staff are so friendly. Room are spacious and clean. Just one thing is about the parking, its very narrow. If you are driving a big car, just be extra careful. Thanks

Lai L.
Canada
May 14, 2014
Convenient location, good shopping
Convenient location,nice shopping mall, easy access to public transportation
We enjoyed the breakfast buffet and using the monorail to get to Main KL Sentral bus, train station. Staff are friendly and can speak English.