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Very good 7.9
Based on 6144 reviews

Recent customer comments

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Very good

based on 6144 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.5

Bee C.
February 16, 2014
generally good except internet/wifi facility
room is clean, location is easily accessible
Generally good. No Access to internet/wifi is the main setback.

Brunei Darussalam
February 15, 2014
confortable room and clean
clean, big and comfortable room
During my stay at Melia Hotel, I really enjoy my stay there, the room quiet big and very comfortable. Its very good location and the Hotel very close to the shoping Mall and easily to acess public transportation. In future well come again

jane S.
United Kingdom
February 15, 2014
Great hotel, centrally located and great value
location, price, good breakfast
Great stay in centrally located hotel near to shopping and transport. Would recommend this hotel for families who want to visit the tourist attractions of KL

Sui S.
February 15, 2014
Great location but poor service
Location, nice breakfast and decent room
Normal but customer service could be improved. Check in and check out process should be handled tactfully and fast.

Haji A.
Brunei Darussalam
February 15, 2014
Good hotel and environment.
Location, shopping and transport
Nothing much with my country and the best thing is shopping centre and foods

kim K.
February 13, 2014
Fun and enjoyable
centrally located, accessible to public transport and close to shopping centers
Great hotel to stay when visit Kuala Lumpur. Time square shopping center is just opposite the hotel. Accessible to public transport and LRT is just within walking distance. Room is big and clean. The staffs are friendly and helpful. Will stay in this hotel again the next time we visit Kuala Lumpur.

Mohammed H.
February 13, 2014
breakfast, location & cleanliness

Rodney L.
United States
February 13, 2014
Great staff, rooms and location.
Clean, right price, great staff.
Loved the Melia. Location was great. KLIA express to Central. Short walk to Monorail and Impi station was just outside the Hotel. Clean rooms, great staff, tours from the Melia were great as well as the guides. I would not hesitate to stay at the Melia again. Only thing that was a small problem was wifi was not in the rooms due to upgrading. Had to go to lobby to use. Lobby was nice and had a great bar there. Loved our stay.

Arif R.
February 13, 2014
Just Perfect
Best Location, Close to Shopping Mall and Monorail station
Great Breakfast menu. Only a few step from Monorail station, very easy to find. Just a few minutes walk to Bukit Bintang and lot of shopping center around. There's a few tourist wear a towel while breakfast after taking a swim. I saw it when I was stay there. It's not a beach hotel, so I thought its quite weird :)

Veronica T.
February 13, 2014
Good Location
Good location and breakfast. The best thing we enjoyed was their, wedges from the bar.
The rooms are comfortable and the hotel good for short term stays. Public transport and Times Squares shopping Plaza a cross the road. The hotel has a good breakfast and snack food at the bar. Staff could be a bit more friendly and helpful. Considering the price of the rooms WiFi should be included.