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Very good 7.9
Based on 6138 reviews

Recent customer comments

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Very good

based on 6138 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.5

Lim B.
January 02, 2014
The Room is nicely decorated and comfortable
Easily accessible to the berjaya times square
Shopping centres are easily accessible all round, the metro line is also easily accessible, walking to Berjaya Times Square is also very convenient

Rosmawati L.
January 02, 2014
Centrally located & near Berjaya Times Square
Centrally located. Near to subway
Spacious room and clean. Great staff service. My only discomfort is that the room has a bit weird smell.

Mei Z.
January 02, 2014
Could have been better
Location, comfort, security
Love the location - stone's walk away from Berjaya Times Square and major coach companies. Have booked the Premium room as it's supposedly comes with free in-room wifi - but alas, due to internet upgrading work (as so guests were told), wifi is only available in the lobby. Large and spacious room, though some refresh works will make it more attractive. Swimming pool was small and poorly maintained though (it's not even warm and quite dirty). The buffet breakfast caught me by surprise though - reasonable spread and variety. Due to its central location, it's good to see that there are at least 1-2 security guards on active duty at the main gates at night.

ellen C.
January 02, 2014
I did not went there as there are sudden change of schedule. I stayed there before and pretty satisfied with the service and location.

Brunei Darussalam
January 02, 2014
Value for money - but no internet available!
Close to shopping areas, comfortable stay, friendly staff
Went there for shopping. Only few minutes walking distance to a couple of major shopping malls, restaurants and clubs. Had friendly staff. However, when I made my booking for Melia Hotel through, it clearly stated there was FREE WIFI INTERNET in our rooms, but when we arrived there, we were informed that the Hotel was currently undergoing internet upgrading/maintenance so we weren't able to go online. There was not even broadband at least! So that was a major disappointment. Also it would be nice if the bathrooms had a bidet or hose. The water faucet/showers werent that warm. Tried having a bubble bath but water was instantly cold after 5 minutes. Difficult to get budget taxi (red taxis), so we had to cross the flyover bridge to Berjaya Times Square to queue. Only took us 5 minutes to get there though. Location was very good. I'd give it 7/10.

January 02, 2014
was excellent ..except no free intenetlocation ,
location, breakfast , room space
I like Kuala lumpur.. it is pleasant city.. i go there regularly

January 01, 2014
Hotel condition is a bit old and tired.
Staff, breakfast, cleaniness
I thought I booked a premium guest room. On arrival the first room I was given had a broken bathtub and the bathroom was not up to standard. The reception insisted Melia does not have premium rooms - all rooms are guestrooms. The substitute was slightly better. The room looked old and in need of renovation. I had booked into Melia before through Agoda. The experience then was very good. The rooms were fresh and inviting.

Brunei Darussalam
January 01, 2014
Nice and cmfortable hotel with large room
Centrally located, shopping area and close to mrt station
I book the hotel via Agoda. Quick check in and very friendly and helpful staff. The only shortage during my stay was no Wifi in the room due to problem and under maintenance thats what their staff said

Vijayakumar N.
January 01, 2014
Very close to shopping centers
Location, staff and internet

Juraimi H.
December 31, 2013
A wonderful stay
Easy access to public transport, shopping mall & good location
Its was a wonderful stayed, good foods and friendly hotel staffs. A big set-back is, internet access can only be acceesed at hotel lobby. (free internet access!!!!!)