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Very good 7.9
Based on 6168 reviews

Recent customer comments

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Very good

based on 6168 reviews
  • Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 7.5

Ahmad S.
September 22, 2013
I had a good time in KL
Easy access to public transport, friendly staff & shopping centre all around.
I will always stay in Melia Hotel due to it's location and friendly staff. There is not much choice in the restaurant for breakfast.... but it's enough for me...

September 20, 2013
“Good Location - Service could be better”
Excellent location, just in front of the monorail station and very close to the food street at Jalan Alor & the nightlife is just 5 minutes away.
The staff at the reception were not very friendly and helpful. We asked for free upgrade to a better room but was told we have to request thru' Agoda which we did at the time we made the reservation but somehow it was not reflected in their system. The hotel staff also could not extend our check out time to 1pm. Insisted that we check out by 12pm.

John T.
September 20, 2013
Pleasant experience
Clean, affordable, good location
My first stay at The Melia in KL, it was in a good location, with pleasant staff. The breakfast was unexpected and a great start to the day!

Wai T.
September 20, 2013
Good location
Good location for eating and shopping

Tengku A.
September 19, 2013
Pleasant and memorable stay
Clean bedroom. fast service and friendly staff
It was a memorable and pleasant stay. Spent 2 nights and wish to have more time for my next trip to KL.

Siraphatr A.
September 19, 2013
Good Location
Good location and good price
Room has smell from the smoke of previous guest. When guests in the adjacent room is taking shower the noise can pass through our room.

Sasykaran R.
September 19, 2013
A comfortable one day stop over.
Efficient chk in/out. Clean. Centrally located
Did not get the king size bed I wanted but as it was a one day stop over and I was travelling alone it was ok. Given twin bed room was clean and comfortable. Did not use many of the facilities as I had to check out early.

Wong W.
September 19, 2013
Terrible stay that never experience
Comfortable bed,good location,tasty breakfast
Having good location and walking distance to bintang plaza,Times Square,Pavillion ,Ferenheit and Lot 10.For the first night there was water leaking in the bathroom,so we request for room changing on the next day & we need to pay extra money for this changing.I wouldn't select this hotel again in future.

Eileen L.
September 19, 2013
convenient hotel with friendly hotel staff
location accessibility spacious
Stay was good. Staff was kind and anticipated our needs as we were travelling with an infant. However check in counter could be more efficient.

Birgita G.
September 18, 2013
Great Stay
location, breakfast, price
We had a good experience. The check-in and check-out were fast. The buffet breakfast was good. More importantly, it's located next to monorail station. Berjaya Times Square is also at the opposite of this hotel.