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Very good 7.9
Based on 6144 reviews

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Very good

based on 6144 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.5

September 15, 2013
Not four star hotel , only 2/3 star hotel.
Only location
No free wifi and parking. Hotel and furniture all old. Check in time too slow. Hotel need to be renewed and maintenance. Breakfast value for money.

Charles T.
September 15, 2013
Access to train is literally at your doorstep.
Comfortable, Fair Value and ideally located in terms of transportation convenience
This was my first experience to stay at Melia. There was a special advertised on Agoda's website and I was looking for a comfortable and conveniently located hotel in Bt. Bintang just to stay the night and catch the flight out of KL the next morning. I was pleasantly surprised when the cabbie dropped me off at the hotel. The lobby was large and pleasant. Good first impression. However, the check-in staff appeared busy, so I had to wait my turn as she was the only one manning the counter. When it came to my turn, she took a long time to do and check this and that without telling me what she was doing until I asked. The hotel was full and they had nothing immediately available in my room category at 7 pm that evening when I arrived. So, I was told to drop my bags and return in an hour so housekeeping can prepare my room. After I got the keys to my room and entered it, I was surprised that it was larger than expected and pleasantly furnished. However, the room appeared spartan and did not look as cosy and warm as it can be with a few more pieces of painting on the wall or something. When I drew the curtain to take a look at the "view". Well, I was staying at the roof of the lower building across from my room at looking at a dozen or so huge ventilation fan/vents. So, I kept the curtains drawn. That said, my one night maiden stay was pleasant and I will come back because of the fair value offered in a conveniently located hotel.

September 14, 2013
Great, Clean & convinent
Convinent, friendly staff & clean room
A great place to start our holiday stay, walking distant to most of the shopping centre such as; IT Mall. eateries places etc.

September 14, 2013
Good. Breakfast options should be improved.
Centrally located, train station walking distance.

Jacqueline W.
September 14, 2013
well located hotel in the golden triangle
It would be better if they gave free wifi
Hotel is easy to get to and close to all the shopping centres. Things in the area are more expensive compared to other parts of Malaysia but you can still bargain. We didn't have free wifi in our package and they were charging $20 per day for internet. It would have been great if this was free.

Betty-Jane L.
September 14, 2013
Good location, but getting a bit tired.
Location, breakfast and cost.
We enjoyed our second visit to the Melia. It is a great location for getting around the Golden Triangle area and right next to a mono-rail station. It is next to and within walking distance for major shopping malls. we did find that the carpets are getting a bit old and could do with an update.

Albert U.
September 14, 2013
Very contented
Location, Good food, Good staff
Made for an cenjoyable 6 day stay in Kuala Lumpur

Nancy P.
New Zealand
September 13, 2013
Comfortable, affordable stay.
Location to public transport and shopping areas, buffet dinner at Kitchen, staff.
Had a good stay although it is not 4* hotel, more like 3.5* hotel. Room was spacious. Bathroom was small but functional.

Kah H.
September 13, 2013
Very Good Hotel
Good location, near to shopping mall, near to public transport
Clean and tidy room, and worth the price, will definitely choose back the same hotel next trip.

Shaimaa A.
September 13, 2013
Nice located hotel
Location, nice swimming pool and near metro station
The location is ok it is near shopping centers but the hotel needs renew, the carpets are not clean, the restaurant lacks good service.