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Very good 7.9
Based on 6140 reviews

Recent customer comments

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Very good

based on 6140 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.5

Jozef D.
August 16, 2013
Necessary evil
Location, Location, Location
The internet policy of the hotel is severely outdated, especially for a country that pretends to be tech savvy. I will not choose Melia again because of its internet policies (10USD per DEVICE !!)

Grace T.
August 16, 2013
Great shopping experience.
Room size, close proximity to shops and friendly staff
Great stay at Melia Kuala Lumpur. Hotel is close to all the major shops. Room was good size. Staff were friendly. Would've been nice if hotel offers free WiFi for everyone.

Sally F.
August 15, 2013
Located opposite a shopping centre, convenient, friendly
Everything was good. would have been even better if there was free wifi included.

Ramdan A.
August 15, 2013
i was enjoyed shopping at malaysia
1. close to monorel 2.close to mall 3. friendly serve
I was enjoyed and will recommend to others friends if they visit kuala lumpur. Also next trip to kuala lumpur Melia be first priority to stay.

Chae L.
August 14, 2013
Great stay!
Very clean room, convenient location as it is near shopping area, nice
It was clean n very nice room.super good location coz near to shopping area.very comfortable.suitable for family trips or business trips. The staff was pleasant. Check-in and check- out was fast and efficient. Love the room and city view:) very near to the LRT. Will recommend to friends.price is average though but it's not cheap stayin in kl hotels if u wan a decent one XP

Hadi W.
August 14, 2013
bad experience
only the location

Fu L.
August 14, 2013
Centrally located hotel but a bit old
Location, accessibility, bubble lift
The room is comfortable. However, there was bad smell in the corridor and also in lift lobby, which is unacceptable for the hotel since it's a 4 star hotel. Furthermore, there is no in-house doctor, nurse or medical practitioner which we could seek medical advise since my cousin is feeling uncomfortable and a bit sick when we were in KL.

Guo T.
August 14, 2013
Old hotel
Nothing, price ok for me
It was pleasant. I will surely visit again. Love it to the max. Thank you for the wonderful experience. A lot of shopping nearby.

August 14, 2013
Convenient and near shopping centers
location, proximity to shops and food outlets
Slow check-in as front desk still request for guest details even though have been member for last 3 years. Request for delayed check out took a long time to clear. Better initiative by front desk staff would have improved check in experience.

August 14, 2013
Our Second Home in KL
Convenient location, Accessible to public transport & surrounded by good Chinese food stalls
This was our third stay in Melia Hotel. we requested for rooms at higher floor & with connecting door since we"re a group of four but unfortunately our request was not granted.