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Recent customer comments

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Very good
7.9
based on 6092 reviews
Hotel Condition/Cleanliness
7.8
Facilities
7.7
Location
9.0
Room Comfort/Standard
7.8
Staff Performance
7.7
Value for Money
7.6
Food/Dining
7.5
Verified reviews

7.3 HUY C.
Australia
February 01, 2015
hotel a little bit ages
location , big room , big bed
very good

8.3 ramesh J.
Singapore
February 22, 2015
centralised location
centralised location,well equip gym and friendly staff
Great stay and will definetely come back again.

8.7 Nurul H.
Singapore
January 11, 2015
Great location
Opposite Berjaya Times Square, Friendly Staffs, Free room upgrade
My friends and I stayed for 3days 2nights at Meliã. We appreciated the room upgrade and the view of BTS was amazing. Spacious room too. Only downside was that the toilet didn't have any bidet.

6 WINNIE T.
United States of America
January 09, 2015
Nice hotel
clean room, good location
Good

4.7 Apoorva V.
India
January 12, 2015
Smelly hotel, Better hotels to stay in the Vicinit
Except locatoon all the other things are bad, will never stay in hotel again. The rooms are smelly , the hotel is seriously a definitely no stay, for the price they charge they hotel is quite pathetic. In fact a 3 star hotel in the vicinity would be much better stay than this hotel, Will definitely not recommend anyone to stay at this hotel.

7 John T.
United States of America
January 12, 2015
Great Location, a little overrated.
Location, Location, Location.
Our stay, overall, was fine, but some modernization and investment on the part of the hotel would go a long way to making this feel like the 4 stars they claim they are. We were quickly checked in and the staff was courteous. The rooms are pleasantly supplied, although they do show their age. We had a twin bed room on the 7th floor for two adults and two small children, which worked well enough. One thing I found was that the mattress was hard a rock. If you like a firm mattress, you'll be fine. I found myself waking up a lot because the hard mattress had caused an arm to become numb and tingly, so I had to shift positions. A lot. The climate control of the room was great, water pressure in the shower was excellent, and the gym is well appointed. The breakfast spread was included in our stay and was quite expansive with many flavors to suit the myriad of tastes in KL -- Indian, Chinese, Malay & Western. The scrambled eggs, though, were watery and tasted terrible. I had to ask the omelette station to scramble eggs for my kids because the bulk eggs were so bad. He did it without issue (and the omelettes were quite good, too!). The pool is nice, clean, and sparsely used. I figure that's because it's placement is oddly out of the sun all day long, so the water is frigidly cold. Heating the water up a few degrees would have made it much more fun to spend time there. The location of this hotel, though, cannot be beat. Right across from a HUGE mall, next to Imbi Monorail station, 7-11 and Starbucks. Close enough to KLCC and Petronas Towers for a nice walk, and tons of restaurants and shopping at Pavillion just one stop down the green line. Great location. Overall, I'm not sure I would come back to this hotel without a more comfortable bed and I'd be willing to pay more per night for that comfort.

8 Rizuan O.
Singapore
January 13, 2015
location,staff,
location!!staff frendly,walking distance to monorail.
pleasent,all is good!!

5.3 Lionel C.
Singapore
January 07, 2015
feedback
clean
so so only.... requested early checkin n big beds end up 2 rms have the other 2 not

4 Linda A.
Singapore
January 06, 2015
A 4 star hotel with a 2 star quality
Near to malls..flat screen TV ..
It was terrible..everything is so old..the bathroom..the floor..toilet flush not working properly..Aircon not cold even after adjusting to the lowest temp..stayed in the high floor and still we can hear loud music coming from some ktv lounge..Most ridiculous thing is they even forget to do housekeeping for my room!!When confront the duty manager he just apologise and that's it..he say there's nothing he can do except to extend our check out time..We'll done Mr Duty Manager!!Any 3 star hotel I believe could've done a better job to compensate their mistakes rather than just an extension on the check out time!!

6.7 andri L.
Indonesia
January 12, 2015
right across berjaya shopping
location, location, locatiom
room is quite old need renovation. good location in front of berjaya times square.