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Very good 7.9
Based on 6116 reviews

Recent customer comments

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Very good

based on 6116 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.6
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 7.7
  • Food/Dining 7.5

9.6 Freia P.
May 10, 2016
Infront of Berjaya time square
Hotel is clean and new, nice view infront of Berjaya time square and walking distance to Petronas tower. They got everything you need in a room like what they have in a 5 star hotel. Comfy bed, our room has 2 double beds not single size bed so me and my partner slept comfortably and our 8 yr old son on the other bed.

7.2 Lee S.
May 10, 2016
Comfort Stay
Big room & bahtroom. A very convenient hotel & shopping mall distance with walking is only 5mins

9.6 Adi K.
May 09, 2016
Recommended hotel

United Kingdom
May 08, 2016
Bustling location. Wide spread for breakfast. And good service.

May 08, 2016
great location
Great location, easy to go everywhere from the hotel! Spacious and well furnished room.

7.6 Mohamad I.
May 07, 2016
Staff Need Improvement!
Hotel Staff need to be more helpful, patience, flexible and friendly...good body language and good facial expression...Please improve and treat all Hotel Guests the same standard and equal. No double standard please.

7.6 Mark C.
May 04, 2016
Good location
Good location. Old furnitures.

6.8 Rohaida S.
May 03, 2016
Old hotel but nicely refurbished rooms
Fully renovated and worth the money for the cheapest room. room looks exactly as how it is in the picture

6 Si L.
May 03, 2016
convenient location.
convenient location. just opposite Berjaya Times Square. and walking distance to lot 10 & pavillion

7.6 Nick M.
United States
May 01, 2016
Excellent location & decent service
The Melia Hotel KL is right across the street from Berjaya Times Square and within walking quick distance to many resto's, shops, and convenience stores. In addition, the monorail station (Imbi) is literally right outside the front door of the hotel. We stayed in "The Level" room, but found it to be overrated for the price paid. Not much better (or useful benefit) than getting a regular room not on the upper floors of the hotel. Hotel is a bit old and outdated, but still functional. The shower could be improved, as water leaks on the floor around the tub when using it. Breakfast selection is good, and quality of food satisfactory as well.